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Can't Download MMS Messages

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  • 11-05-2016 3:17pm
    #1
    Adamcp898
    Registered Users Posts: 5,469 ✭✭✭


    Hi There,

    Eir mobile phone bill pay customer here and for some reason I can't download MMS messages that I am sent anymore.

    I used to be able to receive them no problem and I have my messaging app set to automatically download MMS but in this past week I can't even manually download them. I just receive a message saying "You have a new MMS to download" but requesting the download does nothing.

    Is there any solution to this?


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Adamcp898 wrote: »
    Hi There,

    Eir mobile phone bill pay customer here and for some reason I can't download MMS messages that I am sent anymore.

    I used to be able to receive them no problem and I have my messaging app set to automatically download MMS but in this past week I can't even manually download them. I just receive a message saying "You have a new MMS to download" but requesting the download does nothing.

    Is there any solution to this?
    Hi Adamcp898,


    Thanks for getting in touch.

    Can you make sure your wifi is off and data on when trying to download an MMS message?
    Let me know if that works :)

    -Pamela


  • Options
    #3
    Criddy
    Banned (with Prison Access) Posts: 5 ✭Criddy


    Contact your service provider. They will resend the correct settings. Sometimes changes because of updates.


  • Options
    #4
    Adamcp898
    Registered Users Posts: 5,469 ✭✭✭Adamcp898


    Eir: Pamela wrote: »
    Adamcp898 wrote: »
    Hi There,

    Eir mobile phone bill pay customer here and for some reason I can't download MMS messages that I am sent anymore.

    I used to be able to receive them no problem and I have my messaging app set to automatically download MMS but in this past week I can't even manually download them. I just receive a message saying "You have a new MMS to download" but requesting the download does nothing.

    Is there any solution to this?
    Hi Adamcp898,


    Thanks for getting in touch.

    Can you make sure your wifi is off and data on when trying to download an MMS message?
    Let me know if that works :)

    -Pamela
    Hi Pamela,

    Yes I've tried it both with data and WiFi. I generally have data turned on 24/7.

    Have there been any changes to the APN MMS settings that I should alter? i.e. they've always been mms.mymeteor.ie but has this changed recently?


  • Options
    #5
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Adamcp898 wrote: »
    Eir: Pamela wrote: »
    Adamcp898 wrote: »
    Hi There,

    Eir mobile phone bill pay customer here and for some reason I can't download MMS messages that I am sent anymore.

    I used to be able to receive them no problem and I have my messaging app set to automatically download MMS but in this past week I can't even manually download them. I just receive a message saying "You have a new MMS to download" but requesting the download does nothing.

    Is there any solution to this?
    Hi Adamcp898,


    Thanks for getting in touch.

    Can you make sure your wifi is off and data on when trying to download an MMS message?
    Let me know if that works :)

    -Pamela
    Hi Pamela,

    Yes I've tried it both with data and WiFi. I generally have data turned on 24/7.

    Have there been any changes to the APN MMS settings that I should alter? i.e. they've always been mms.mymeteor.ie but has this changed recently?
    No problem Adamcp898,

    Please see the correct settings below,

    -Pamela 

    [font=Arial, sans-serif]MMS[/font][font=Arial, sans-serif]
    1.mms.eircom.ie

    2.Username: my

    3.Password: wap

    4.Server: leave blank

    5.Mmsc: [/font]    [font=Arial, sans-serif]http://mms.eircom.ie[/font][font=Arial, sans-serif]

    6.Mms proxy: 10.85.85.85

    7.Mms port: 8799

    8.Mms protocol: wap 2.0 
    9.Mcn: 03

    10.Authentication type: pap

    11.Apn type: mms[/font]

     


  • Options
    #6
    Adamcp898
    Registered Users Posts: 5,469 ✭✭✭Adamcp898


    Eir: Pamela wrote: »
    Adamcp898 wrote: »
    Eir: Pamela wrote: »
    Adamcp898 wrote: »
    Hi There,

    Eir mobile phone bill pay customer here and for some reason I can't download MMS messages that I am sent anymore.

    I used to be able to receive them no problem and I have my messaging app set to automatically download MMS but in this past week I can't even manually download them. I just receive a message saying "You have a new MMS to download" but requesting the download does nothing.

    Is there any solution to this?
    Hi Adamcp898,


    Thanks for getting in touch.

    Can you make sure your wifi is off and data on when trying to download an MMS message?
    Let me know if that works :)

    -Pamela
    Hi Pamela,

    Yes I've tried it both with data and WiFi. I generally have data turned on 24/7.

    Have there been any changes to the APN MMS settings that I should alter? i.e. they've always been mms.mymeteor.ie but has this changed recently?
    No problem Adamcp898,

    Please see the correct settings below,

    -Pamela 

    [font=Arial, sans-serif]MMS[/font][font=Arial, sans-serif]
    1.mms.eircom.ie

    2.Username: my

    3.Password: wap

    4.Server: leave blank

    5.Mmsc: [/font]    [font=Arial, sans-serif]http://mms.eircom.ie[/font][font=Arial, sans-serif]

    6.Mms proxy: 10.85.85.85

    7.Mms port: 8799

    8.Mms protocol: wap 2.0 
    9.Mcn: 03

    10.Authentication type: pap

    11.Apn type: mms[/font]

     
    Thanks Pamela that has worked.

    Just so you know when the you request to download the network's internet settings it still downloads the meteor version as default. 


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  • Options
    #7
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Adamcp898 wrote: »
    Eir: Pamela wrote: »
    Adamcp898 wrote: »
    Eir: Pamela wrote: »
    Adamcp898 wrote: »
    Hi There,

    Eir mobile phone bill pay customer here and for some reason I can't download MMS messages that I am sent anymore.

    I used to be able to receive them no problem and I have my messaging app set to automatically download MMS but in this past week I can't even manually download them. I just receive a message saying "You have a new MMS to download" but requesting the download does nothing.

    Is there any solution to this?
    Hi Adamcp898,


    Thanks for getting in touch.

    Can you make sure your wifi is off and data on when trying to download an MMS message?
    Let me know if that works :)

    -Pamela
    Hi Pamela,

    Yes I've tried it both with data and WiFi. I generally have data turned on 24/7.

    Have there been any changes to the APN MMS settings that I should alter? i.e. they've always been mms.mymeteor.ie but has this changed recently?
    No problem Adamcp898,

    Please see the correct settings below,

    -Pamela 

    [font=Arial, sans-serif]MMS[/font][font=Arial, sans-serif]
    1.mms.eircom.ie

    2.Username: my

    3.Password: wap

    4.Server: leave blank

    5.Mmsc: [/font]    [font=Arial, sans-serif]http://mms.eircom.ie[/font][font=Arial, sans-serif]

    6.Mms proxy: 10.85.85.85

    7.Mms port: 8799

    8.Mms protocol: wap 2.0 
    9.Mcn: 03

    10.Authentication type: pap

    11.Apn type: mms[/font]

     
    Thanks Pamela that has worked.

    Just so you know when the you request to download the network's internet settings it still downloads the meteor version as default. 
    No problem Adamcp898 :)
    Thanks for letting me know, I'll have that flagged.

    -Pamela 


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