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Having trouble logging into my account (will not validate my date of birth)

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  • 18-05-2016 5:48pm
    #1
    Pmoylan
    Registered Users Posts: 16 ✭


    Hi,
    I signed up for electric ireland a couple of days ago, and was sent an email with instructions for signing into my online account. However when i enter my date of birth it's saying that it's invalid..

    Thanks,
     P


Comments

  • Options
    #2
    Electric Ireland: Brige N
    Closed Accounts Posts: 346 ✭✭Electric Ireland: Brige N


    Hi Pmoylan,

    Thanks for your message.

    In order for us to look into this fully for you could you send us a private message with the following details?
    • Your full name
    • Your account number
    • The first line of your address
    • Your contact number and date of birth
    • Confirmation you are the account holder (a sentence stating this is sufficient)
    We can then look into your query for you.

    Thanks,
    Brige

    ________


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