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On which cabinet my landine is connected to?

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  • 20-05-2016 9:37pm
    #1
    qwerty1805
    Registered Users Posts: 31 ✭


    [font=Verdana, sans-serif]Hi, [/font]


    [font=Verdana, sans-serif]Could you please let me know on which cabinet my landine is connected to?[/font]


    [font=Verdana, sans-serif]The nearest Fiber broadband cabinet is around 50m from the house but I don't know if that will be the one I will be connected to.[/font]

    [font=Verdana, sans-serif]Thank you.[/font]


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    qwerty1805 wrote: »
    [font=Verdana, sans-serif]Hi, [/font]


    [font=Verdana, sans-serif]Could you please let me know on which cabinet my landine is connected to?[/font]


    [font=Verdana, sans-serif]The nearest Fiber broadband cabinet is around 50m from the house but I don't know if that will be the one I  will be connected to.[/font]

    [font=Verdana, sans-serif]Thank you.[/font]
    Hi qwerty1805,


    Thanks for getting in touch.

    Unfortunately we would would not have access to cabinet details from here and would be unable to check this.
    Apologies I could not assist you further.

    -Pamela 


  • Options
    #3
    qwerty1805
    Registered Users Posts: 31 ✭qwerty1805


    Eir: Pamela wrote: »
    qwerty1805 wrote: »
    [font=Verdana, sans-serif]Hi, [/font]


    [font=Verdana, sans-serif]Could you please let me know on which cabinet my landine is connected to?[/font]


    [font=Verdana, sans-serif]The nearest Fiber broadband cabinet is around 50m from the house but I don't know if that will be the one I  will be connected to.[/font]

    [font=Verdana, sans-serif]Thank you.[/font]
    Hi qwerty1805,


    Thanks for getting in touch.

    Unfortunately we would would not have access to cabinet details from here and would be unable to check this.
    Apologies I could not assist you further.

    -Pamela 
    Hi,

    The house is quite old and I'm not even sure it's connected to the nearest cabinet.

    How can I know then the distance from my house to the cabinet?

    Thank you,


  • Options
    #4
    eir: Stacey
    Closed Accounts Posts: 186 ✭✭eir: Stacey


    I do apologise we are unable to offer you further information on this. Unfortunately we are unable to check this however you can view the most up to date information on the eFibre roll out here http://fibrerollout.ie/where-and-when/ or you can check your line number or address here https://www.eir.ie/eirfibreinfo/map/ - Apologies again Stacey


  • Options
    #5
    qwerty1805
    Registered Users Posts: 31 ✭qwerty1805


    I know these 2 websites but it doesn't tell me the distance...

    Which options do you offer if I subcsribe a contract with Eir for 2 years and then realise I can only get 1.2 Mbps instead of the estimation on the 2 websites?

    Thanks,


  • Options
    #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    qwerty1805 wrote: »
    I know these 2 websites but it doesn't tell me the distance...

    Which options do you offer if I subcsribe a contract with Eir for 2 years and then realise I can only get 1.2 Mbps instead of the estimation on the 2 websites?

    Thanks,
    I'm sorry you feel this way  qwerty1805 however we would be unable to guarantee speeds until we have a line to test in the home. Is there a line in the house that we can test for the service? 

    -Pamela 


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  • Options
    #7
    qwerty1805
    Registered Users Posts: 31 ✭qwerty1805


    Eir: Pamela wrote: »
    qwerty1805 wrote: »
    I know these 2 websites but it doesn't tell me the distance...

    Which options do you offer if I subcsribe a contract with Eir for 2 years and then realise I can only get 1.2 Mbps instead of the estimation on the 2 websites?

    Thanks,
    I'm sorry you feel this way  qwerty1805 however we would be unable to guarantee speeds until we have a line to test in the home. Is there a line in the house that we can test for the service? 

    -Pamela 
    that's fine, thanks for the answer.


  • Options
    #8
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    qwerty1805 wrote: »
    Eir: Pamela wrote: »
    qwerty1805 wrote: »
    I know these 2 websites but it doesn't tell me the distance...

    Which options do you offer if I subcsribe a contract with Eir for 2 years and then realise I can only get 1.2 Mbps instead of the estimation on the 2 websites?

    Thanks,
    I'm sorry you feel this way  qwerty1805 however we would be unable to guarantee speeds until we have a line to test in the home. Is there a line in the house that we can test for the service? 

    -Pamela 
    that's fine, thanks for the answer.
    No problem qwerty1805,
    Please don't hesitate to let us know if you need any further assistance.

    -Pamela 


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