Statements hard copies not needed

Laura Lazar

Hi, 
What no. do I need to call to stop all my statements and account activity related post to go to my house? I manage my account online so I do not need hard copies. 
Thank you!  

Bank of Ireland: Sarah

Laura Lazar wrote: »

Hi, 
What no. do I need to call to stop all my statements and account activity related post to go to my house? I manage my account online so I do not need hard copies. 
Thank you!  

Hi Laura, 

Thank you for contacting us here on Boards. 

You can receive your statements as an estatement and not by post for your current account, demand deposit (savings) account, credit card or loan account. To check the Statement preferences for your accounts, please log in to 365 Online and select Manage Accounts and then Manage Statements. You will then see the Statement Delivery preferences for all of the accounts that you have added for viewing on 365 Online. 

Please let us know if we can help with any other query. 

Thanks,
Sarah

Laura Lazar

Bank of Ireland: Sarah wrote: »

Laura Lazar wrote: »

Hi, 
What no. do I need to call to stop all my statements and account activity related post to go to my house? I manage my account online so I do not need hard copies. 
Thank you!  

Hi Laura, 

Thank you for contacting us here on Boards. 

You can receive your statements as an estatement and not by post for your current account, demand deposit (savings) account, credit card or loan account. To check the Statement preferences for your accounts, please log in to 365 Online and select Manage Accounts and then Manage Statements. You will then see the Statement Delivery preferences for all of the accounts that you have added for viewing on 365 Online. 

Please let us know if we can help with any other query. 

Thanks,
Sarah

Hi Sarah, 
I just checked my 365 account and I do have e-statements but I got the statement at home not long ago...maybe I selected it afterwords. I received some money through bank transfer from another country few weeks ago and even if I talked with a staff on the phone acknowledging the transfer, checked my account (I was fully aware of everything going on) I still got a letter at home. I want that to stop. How do I do that? Do I need to call someone? 
Thanks
I appreciate the fast response.
Laura 

Bank of Ireland: Sarah

Laura Lazar wrote: »

Bank of Ireland: Sarah wrote: »

Laura Lazar wrote: »

Hi, 
What no. do I need to call to stop all my statements and account activity related post to go to my house? I manage my account online so I do not need hard copies. 
Thank you!  

Hi Laura, 

Thank you for contacting us here on Boards. 

You can receive your statements as an estatement and not by post for your current account, demand deposit (savings) account, credit card or loan account. To check the Statement preferences for your accounts, please log in to 365 Online and select Manage Accounts and then Manage Statements. You will then see the Statement Delivery preferences for all of the accounts that you have added for viewing on 365 Online. 

Please let us know if we can help with any other query. 

Thanks,
Sarah

Hi Sarah, 
I just checked my 365 account and I do have e-statements but I got the statement at home not long ago...maybe I selected it afterwords. I received some money through bank transfer from another country few weeks ago and even if I talked with a staff on the phone acknowledging the transfer, checked my account (I was fully aware of everything going on) I still got a letter at home. I want that to stop. How do I do that? Do I need to call someone? 
Thanks
I appreciate the fast response.
Laura 

Hi Laura,
 
Thanks for your reply. 

Estatements were turned on for all active users of 365 Online from the beginning of this year. As long as you have selected the option to receive Estatements only for your account, this should only issue as an estatement and not by post. 

With international transfers into your account, we will still send you the notification of the transfer to your address on your account. Just to mention, if you need to update your address, you can do this on 365 Online through the Online Service Desk and the Update Postal Address option. 

Thanks,
Sarah

Laura Lazar

Hi Sarah, 
Thank you so much for all the information!

Regards,
Laura 

Bank of Ireland: Sarah

Laura Lazar wrote: »

Hi Sarah, 
Thank you so much for all the information!

Regards,
Laura 

You're very welcome Laura, happy to help! :)

Sarah