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Free Webtext going 0

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  • 26-05-2016 1:33pm
    #1
    MostlyLurks
    Registered Users Posts: 33 ✭


    Hi,
    Last month sometime my webtext went to 0 for a few days even though I had used less than 50 out of the 300.  Its happened now and hope its not going to last a few days again.
    Is there anything that can be done?


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    MostlyLurks wrote: »
    Hi,
    Last month sometime my webtext went to 0 for a few days even though I had used less than 50 out of the 300.  Its happened now and hope its not going to last a few days again.
    Is there anything that can be done?
    Hi MostlyLurks,


    Thanks for getting in touch. I'm sorry to hear you have been experiencing issues with your webtext.

    I would recommend logging this with our web master team for investigation. They will log this issue and then investigate it, once they reach a resolution they will then contact you back with the outcome.  You can log this via e-mail at this address - webmaster@eir.ie

    -Pamela 


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