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iTunes Won't Recognize iPod

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  • 28-05-2016 9:43am
    #1
    Account Number
    Registered Users Posts: 99 ✭✭


    Hello all,was wondering whether someone could help me with a problem I'm having.My Ipod (7th gen nano) will connect to my laptop,but I'll then get a message about an unknown device.iTunes will then say the iPod couldn't be recognized,and the iPod will disconnect itself. I've ran connectivity tests,which say no iPod was found,and the drivers are all up to date,as is iTunes.Is there any solution?


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    #2
    Account Number
    Registered Users Posts: 99 ✭✭Account Number


    I also put in a USB to see what would happen,and it worked fine,so I'm tempted to say the problem's with the iPod,and not the laptop


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    #3
    Table Top Joe
    Registered Users Posts: 699 ✭✭✭Table Top Joe


    Is it a Windows 10 laptop by any chance?......if so uninstall -reinstall iTunes (it won't delete your music just software)



    https://support.apple.com/en-us/HT204275



    If its not Windows 10.....i dunno, too tired to think about right now:)


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    #4
    Account Number
    Registered Users Posts: 99 ✭✭Account Number


    Table Top Joe wrote: »
    Is it a Windows 10 laptop by any chance?......if so uninstall -reinstall iTunes (it won't delete your music just software)





    If its not Windows 10.....i dunno, too tired to think about right now:)

    It is actually,(Windows 8 was pre-installed,but I got a free update to 10). I'll try this tomorrow and see how it goes.Here's to hoping!


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