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SEPA Direct Debit to closed savings account

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  • 03-06-2016 1:27pm
    #1
    Atomic Pineapple
    Registered Users Posts: 18,272 ✭✭✭✭


    Hi,

    I had a BOI savings account that I was putting 100 euro into every month that I recently closed, however the SEPA direct debit still existed and sent the latest 100 euro out of my account, I have since cancelled the direct debit but I am wondering if the 100 euro that was sent to the non existent savings account will be automatically returned to my account or if there is a process I need to follow to get it back?


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    #2
    Bank of Ireland: Evie
    Closed Accounts Posts: 455 ✭✭Bank of Ireland: Evie


    Atomic Pineapple wrote: »
    Hi,

    I had a BOI savings account that I was putting 100 euro into every month that I recently closed, however the SEPA direct debit still existed and sent the latest 100 euro out of my account, I have since cancelled the direct debit but I am wondering if the 100 euro that was sent to the non existent savings account will be automatically returned to my account or if there is a process I need to follow to get it back?
    Good Afternoon Atomic Pineapple,

    Thanks for contacting us here on Boards.ie

    If a direct debit is sent to a closed account it is returned to the source account, and is usually back within 5 working days. Apologies this did not happen automatically for you, to check if it is now completely cancelled you can send an Ask A Question through your 365 Online banking. 

    I hope this answers your query, but please let us know if there is anything else. 

    Thanks, 
    Evie 


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