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Business account query

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  • 07-06-2016 5:38pm
    #1
    rojito
    Registered Users Posts: 82 ✭✭


    Hi BOI,

    I emailed in a question related to my business online account over the weekend and am just wondering what the expected response time for such a query is (taking the long weekend into account)?  It is somewhat urgent as other things depend on resolving the problem with my account.

    Thanks,

    Rojito


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  • Options
    #2
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    rojito wrote: »
    Hi BOI,

    I emailed in a question related to my business online account over the weekend and am just wondering what the expected response time for such a query is (taking the long weekend into account)?  It is somewhat urgent as other things depend on resolving the problem with my account.

    Thanks,

    Rojito
    Hi rojito,

    Thank you for contacting us here on Boards.ie.

    As we are unclear what email address you sent your query to we are unable to give you an exact time-frame.

    However if your query is urgent and account specific it’d be best to call Business Online team directly, you can call them on 1890 818 265 and a representative will be happy to assist you. If you have a general query we’d be happy to assist you here.

    Thank you,

    Tara C


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