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SAMSUNG GALAXY A3 DROPPING CALLS

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  • 18-06-2016 9:48pm
    #1
    bmurphywx
    Registered Users Posts: 13 ✭


    I Purchased a Samsung Galaxy A3 in January. I am on the three network 4G
    In the last month I keep dropping calls, when I am making and receiveing them
    I Lose the connection after about 15 seconds even though the caller and the receiver have excellent receptions. Any suggestions please


Comments

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    #2
    jimmynokia
    Registered Users Posts: 6,467 ✭✭✭jimmynokia


    How old is the sim card?


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    #3
    Captain Chaos
    Registered Users Posts: 11,174 ✭✭✭✭Captain Chaos


    It's the 3 network, their 4 G is in tatters. When you turn off 4G the calls don't drop as often.


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    #4
    DopeTech
    Registered Users Posts: 6,803 ✭✭✭DopeTech


    bmurphywx wrote: »
    I Purchased a Samsung Galaxy A3 in January. I am on the three network 4G
    In the last month I keep dropping calls, when I am making and receiveing them
    I Lose the connection after about 15 seconds even though the caller and the receiver have excellent receptions. Any suggestions please

    Could be many different things.

    You could try a sim replacement.
    You could try your sim in another phone.
    Is anyone else having issues in the same area as yourself. Could be a faulty mast near where you are having the problem.


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    #5
    bmurphywx
    Registered Users Posts: 13 ✭bmurphywx


    How old is the sim card?[/quote]

    The Sim Card is 6 months old.three said the area I was making the calls from has a good signal.thank you for your reply.


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    #6
    bmurphywx
    Registered Users Posts: 13 ✭bmurphywx


    drop as often.[/quote]

    How do I turn off 4G and will that have an effect on something else


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    #7
    jimmynokia
    Registered Users Posts: 6,467 ✭✭✭jimmynokia


    bmurphywx wrote: »
    drop as often.

    How do I turn off 4G and will that have an effect on something else[/QUOTE]

    You will just loose 4G and have regular 3G You will find the option to change in settings then mobile networks and network mode


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