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Returns policy

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  • 03-07-2016 10:45pm
    #1
    brianetg
    Registered Users Posts: 3 ✭


    Hi guys, I purchased a Yamaha AV receiver from you last September (2015) and I rang the guys in the shop who have confirmed it is still in warranty.

    My question: who pays to get the unit back to the shop? If it is still in warranty I would hope the shop agrees to pay for the courier?

    Regards

    Brian


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    #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,285 ✭✭✭✭Richersounds.ie: Kenny


    brianetg wrote: »
    Hi guys, I purchased a Yamaha AV receiver from you last September (2015) and I rang the guys in the shop who have confirmed it is still in warranty.

    My question: who pays to get the unit back to the shop? If it is still in warranty I would hope the shop agrees to pay for the courier?

    Regards

    Brian
    Hi Brianetg.

    Sorry to hear you are having issues with your amp.

    Unfortunately you would need to return the unit to ourselves.

    We can only get the unit collected within the first 30 days of purchase.

    The unit is still within warranty and we can get it repaired no problem but you would need to return it to us.


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