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Signing up for eir - new customer....

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  • 05-07-2016 5:37pm
    #1
    cupthehand1
    Registered Users Posts: 252 ✭✭


    Hi,

    I'd like to sign up for eir as a new customer and while going through the process online, I noticed that as I live in a fibre-enabled area eir are automatically putting me on a fibre package when my current ADSL package due to our houses location, is almost twice as fast. Our ADSL line is capable of 15mB whereas if we have fibre installed the max the line can support is 7mB.

    My question is, is it possible to sign up to eir on an ADSL package even though I live in a fibre enabled area and if so how do i do it online?


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    cupthehand1 wrote: »
    Hi,

    I'd like to sign up for eir as a new customer and while going through the process online, I noticed that as I live in a fibre-enabled area eir are automatically putting me on a fibre package when my current ADSL package due to our houses location, is almost twice as fast. Our ADSL line is capable of 15mB whereas if we have fibre installed the max the line can support is 7mB.

    My question is, is it possible to sign up to eir on an ADSL package even though I live in a fibre enabled area and if so how do i do it online?
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]cupthehand1,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Yes it is indeed possible to request this, unfortunately it is not possible to place this order online and it would need to be placed directly with the sales team. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Our sales team will be more than happy to help you with this. You can contact them on 1800503303,or you can also chat to them online here https://www.eir.ie/chatnow/[/font]
    [font=Verdana, sans-serif] [/font]

    [font=Verdana, sans-serif]-Pamela [/font]


  • Options
    #3
    cupthehand1
    Registered Users Posts: 252 ✭✭cupthehand1


    Eir: Pamela wrote: »
    cupthehand1 wrote: »
    Hi,

    I'd like to sign up for eir as a new customer and while going through the process online, I noticed that as I live in a fibre-enabled area eir are automatically putting me on a fibre package when my current ADSL package due to our houses location, is almost twice as fast. Our ADSL line is capable of 15mB whereas if we have fibre installed the max the line can support is 7mB.

    My question is, is it possible to sign up to eir on an ADSL package even though I live in a fibre enabled area and if so how do i do it online?
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]cupthehand1,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Yes it is indeed possible to request this, unfortunately it is not possible to place this order online and it would need to be placed directly with the sales team. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Our sales team will be more than happy to help you with this. You can contact them on 1800503303,or you can also chat to them online here https://www.eir.ie/chatnow/[/font]
    [font=Verdana, sans-serif] [/font]

    [font=Verdana, sans-serif]-Pamela [/font]
    Thanks Pamela,

    I'll get on it tomorrow - does the €5 discount for signing up online still apply though?


  • Options
    #4
    eir: Ciara
    Closed Accounts Posts: 322 ✭✭eir: Ciara


    cupthehand1 wrote: »
    Eir: Pamela wrote: »
    cupthehand1 wrote: »
    Hi,

    I'd like to sign up for eir as a new customer and while going through the process online, I noticed that as I live in a fibre-enabled area eir are automatically putting me on a fibre package when my current ADSL package due to our houses location, is almost twice as fast. Our ADSL line is capable of 15mB whereas if we have fibre installed the max the line can support is 7mB.

    My question is, is it possible to sign up to eir on an ADSL package even though I live in a fibre enabled area and if so how do i do it online?
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]cupthehand1,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Yes it is indeed possible to request this, unfortunately it is not possible to place this order online and it would need to be placed directly with the sales team. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Our sales team will be more than happy to help you with this. You can contact them on 1800503303,or you can also chat to them online here https://www.eir.ie/chatnow/[/font]
    [font=Verdana, sans-serif] [/font]

    [font=Verdana, sans-serif]-Pamela [/font]
    Thanks Pamela,

    I'll get on it tomorrow - does the €5 discount for signing up online still apply though?
    No problem at all :)

    Our sales team will be able to advise you off all available discounts we have available for new customers.

    Kind Regards,
    Ciara


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