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HKC SW-1070 - GSM Line Fault Query

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  • 06-07-2016 9:44am
    #1
    ixoy
    Moderators, Entertainment Moderators Posts: 17,993 Mod ✭✭✭✭


    I've a HKC SW-1070 alarm, installed over a year ago. Initially, it experienced a brief GSM Line Fault maybe 3 times in a 10-month period (it's using a network-agnostic SIM card).

    Lately, though about once, or maybe twice a week, it experiences a GSM Line Fault. What's very odd though is:
    - Line fault always occurs within the same 30-minute window each time it occurs
    - Only lasts 1 minute

    Since it's never the exact same time, but always *roughly* the same time, is it possible there's some brief outside interference maybe from a neighbour? In the last couple of months it's never once been outside this time window.

    And on a related note, the panel keeps beeping away even after the fault is rectified. How long before it stops beeping then? And if I clear the fault, am I not unsetting the alarm? I just want the fault to be removed, not unset it.


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    #2
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    Which GSM have you?


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    #3
    ixoy
    Moderators, Entertainment Moderators Posts: 17,993 Mod ✭✭✭✭ixoy


    fred funk }{ wrote: »
    Which GSM have you?
    Not sure. Box has been thrown out and I can't find the manuals. Any way to determine it without dismantling anything?


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    #4
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    ixoy wrote: »
    Not sure. Box has been thrown out and I can't find the manuals. Any way to determine it without dismantling anything?

    Are you paying hkc or do you top up the sim yourself?


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    #5
    ixoy
    Moderators, Entertainment Moderators Posts: 17,993 Mod ✭✭✭✭ixoy


    fred funk }{ wrote: »
    Are you paying hkc or do you top up the sim yourself?

    Paying through the alarm installer.


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    #6
    ixoy
    Moderators, Entertainment Moderators Posts: 17,993 Mod ✭✭✭✭ixoy


    fred funk }{ wrote: »
    Which GSM have you?
    It's a GSM-SC module. Latest fault lasted longer than previous ones..


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    #7
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    It might need to be updated. The earlier ones had some issues like yours. A software upgrade will sort it.


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    #8
    ixoy
    Moderators, Entertainment Moderators Posts: 17,993 Mod ✭✭✭✭ixoy


    fred funk }{ wrote: »
    It might need to be updated. The earlier ones had some issues like yours. A software upgrade will sort it.

    Thanks! How easy is it to find the version and then update it?


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    #9
    fred funk }{
    Registered Users Posts: 6,827 ✭✭✭fred funk }{


    ixoy wrote: »
    Thanks! How easy is it to find the version and then update it?

    You'll need to get a licenced installer to do it for you.


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    #10
    ixoy
    Moderators, Entertainment Moderators Posts: 17,993 Mod ✭✭✭✭ixoy


    fred funk }{ wrote: »
    You'll need to get a licenced installer to do it for you.

    Thanks. I'll follow up with the installer.


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