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E-fibre speed

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  • 07-07-2016 11:12pm
    #1
    jonny_b
    Registered Users Posts: 647 ✭✭✭


    Hi my speed has dropped from an average 80mbps to 3mbps over the last day or so. I live 15 metres from the exchange. I've turned the modem off and on and even disconnected all devices and connected again. This is not a service I'm willing to pay for if it is not sorted. Especially going from such a great speed to hardly being able to stream a YouTube video.


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    jonny_b wrote: »
    Hi my speed has dropped from an average 80mbps to 3mbps over the last day or so. I live 15 metres from the exchange. I've turned the modem off and on and even disconnected all devices and connected again. This is not a service I'm willing to pay for if it is not sorted. Especially going from such a great speed to hardly being able to stream a YouTube video.
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]jonny_b,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch. [/font]
    [font=Verdana, sans-serif]I'm sorry to hear you are experiencing issues with your broadband.[/font]
    [font=Verdana, sans-serif]I would recommend contacting technical support and they would be more than happy to troubleshoot these issues you are experiencing, you can contact them directly on 1890260260 or 1901 option 2.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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