Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

new card charge

Options
  • 08-07-2016 3:37pm
    #1
    ki2388
    Registered Users Posts: 3 ✭


    hi

    i have been charged for a replacement card, even though the lady in branch said there would be no charge as the card was damaged,

    can you please clarify the charge?


Comments

  • Options
    #2
    Bank of Ireland: Tara P
    Closed Accounts Posts: 573 ✭✭✭Bank of Ireland: Tara P


    ki2388 wrote: »
    hi

    i have been charged for a replacement card, even though the lady in branch said there would be no charge as the card was damaged,

    can you please clarify the charge?


    Hi,

    Thank you for contacting us here on Boards.ie.

    There is an €8 charge for a replacement Visa debit card.

    As you mentioned that you were advised the charge would be waived it would be best to discuss this charge with the staff member at your branch who advised this.

    See here for contact details for your branch.

    Thanks,

    Tara C


Advertisement