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France Ferry & Campsite info (use Search function) mod warning post 1

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    #6962
    SusanC10
    Registered Users Posts: 2,432 ✭✭✭SusanC10


    Has anyone booked with Eurocamp for 2021 yet ?
    If yes, what is the best method of communication? Email?
    Are the usual Discounts available - Early Booking/Loyalty/Long Stay etc ?

    We did a Pre-Registration for 2021 before the current crisis took off.
    We also have our 2020 with €99 paid and balance due next week. We were due to travel late June to Italy which obviously won't be happening now.

    But would like to discuss all options with Eurocamp. Have emailed but no reply apart from auto-reply.


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    #6963
    fits
    Registered Users Posts: 13,503 ✭✭✭✭fits


    We gave up on France for this year and rented a house in the West for 10 days in August instead. Got 67 back from 100 euro deposit with Irish Ferries. Got full airbnb amount back. Have yet to cancel with the two campsites until travel advice updated. We booked everything directly. About 350 euro outstanding now so not too bad.


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    #6964
    SusanC10
    Registered Users Posts: 2,432 ✭✭✭SusanC10


    Has anyone booked with Eurocamp for 2021 yet ?
    If yes, what is the best method of communication? Email?
    Are the usual Discounts available - Early Booking/Loyalty/Long Stay etc ?

    We did a Pre-Registration for 2021 before the current crisis took off.
    We also have our 2020 with €99 paid and balance due next week. We were due to travel late June to Italy which obviously won't be happening now.

    But would like to discuss all options with Eurocamp. Have emailed but no reply apart from auto-reply.


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    #6965
    fdevine
    Registered Users Posts: 2,949 ✭✭✭fdevine


    SusanC10 wrote: »
    Has anyone booked with Eurocamp for 2021 yet ?
    If yes, what is the best method of communication? Email?
    Are the usual Discounts available - Early Booking/Loyalty/Long Stay etc ?

    We did a Pre-Registration for 2021 before the current crisis took off.
    We also have our 2020 with €99 paid and balance due next week. We were due to travel late June to Italy which obviously won't be happening now.

    But would like to discuss all options with Eurocamp. Have emailed but no reply apart from auto-reply.

    Email is currently the ONLY way to contact them. Phone & live chat are unattended. They are dealing with booking chronologically as best they can.

    Auto-reply email indicates a 5 day turnaround for replies. Ticket numbers are being issued so assumtion is they're dealing with people in order.

    There is apparenly a booking transfer form available from them but no specifics on whether it's absolutely required or not.


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    #6966
    Padraig Mor
    Registered Users Posts: 9,563 ✭✭✭Padraig Mor


    Transferred our Eurocamp booking (Castell Montgri, due June 28th) to 2021 under their new scheme. Chances are we won't end up going unless everything aligns (flight prices etc) but handy to have in the back pocket with only the €99 deposit paid. Price lock is welcome but had a quick look and happy to see next year's prices don't look like they're obviously price gouging anyway.


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    #6967
    Deeman83
    Registered Users Posts: 160 ✭✭Deeman83


    fits wrote: »
    We gave up on France for this year and rented a house in the West for 10 days in August instead. Got 67 back from 100 euro deposit with Irish Ferries. Got full airbnb amount back. Have yet to cancel with the two campsites until travel advice updated. We booked everything directly. About 350 euro outstanding now so not too bad.

    When were you planning on going to France?

    I take it IF are only dealing with people planning on traveling prior to 15th June at the minute?


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    #6968
    Munsterbhoy
    Registered Users Posts: 281 ✭✭Munsterbhoy


    I see lifestyle holidays are using force majeure as a reason for not giving refunds but vouchers. Anybody know if this is can be challenged? I'm looking to get a refund from eurocamp rather than a credit note. I don't want to use their mobiles next Yr.


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    #6969
    ellee
    Registered Users Posts: 397 ✭✭ellee


    To be honest, it is hard to argue with a global pandemic being a force majeure event. For a more detailed view, you need to read your actual terms and conditions and see what it specifically says. Likely they have done that already and feel they can do what they are doing, but no harm to verify as they might be chancing their arm.


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    #6970
    Munsterbhoy
    Registered Users Posts: 281 ✭✭Munsterbhoy


    I see lifestyle holidays are using force majeure as a reason for not giving refunds but vouchers. Anybody know if this is can be challenged? I'm looking to get a refund from eurocamp rather than a credit note. I don't want to use their mobiles next Yr.


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    #6971
    Treviso
    Registered Users Posts: 735 ✭✭✭Treviso


    Following this evening's government announcement, part of the phased plan to reduce restrictions, I see that under Phase 4 on July 20 (best case scenario) is when we'll be allowed to leave our region. I would imagine that means that all non essential travel will be restricted until then. I've emailed Brittany Ferries asking for a refund as they will probably need to extend their passenger restrictions until then - we're meant to depart 4th of July


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    #6972
    bifl
    Registered Users Posts: 222 ✭✭bifl


    Treviso wrote: »
    Following this evening's government announcement, part of the phased plan to reduce restrictions, I see that under Phase 4 on July 20 (best case scenario) is when we'll be allowed to leave our region. I would imagine that means that all non essential travel will be restricted until then. I've emailed Brittany Ferries asking for a refund as they will probably need to extend their passenger restrictions until then - we're meant to depart 4th of July

    Was doing the same and reading up on the gradual relaxation or continuation (which ever way you want to look at things !!) of restrictions.
    So for myself thats travelling to and from in June then phase 2 still applies with 'restrictions on travel from home to 20km'.

    I wonder now does travel insurance or straight refund kick in. Will be finding out on Tuesday.


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    #6973
    amor3
    Registered Users Posts: 834 ✭✭✭amor3


    Phase 5, 10th August ...

    "Resume tourist travel to offshore islands by non-residents"


    We are booked on the ferry on the 10th July for 3 weeks. So I'm assuming we can cancel/ refund without penalty.


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    #6974
    Hellrazer
    Moderators, Arts Moderators, Recreation & Hobbies Moderators Posts: 10,676 Mod ✭✭✭✭Hellrazer


    amor3 wrote: »
    Phase 5, 10th August ...

    "Resume tourist travel to offshore islands by non-residents"


    We are booked on the ferry on the 10th July for 3 weeks. So I'm assuming we can cancel/ refund without penalty.


    That's listed under domestic travel.

    No update today on international travel.


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    #6975
    fits
    Registered Users Posts: 13,503 ✭✭✭✭fits


    Deeman83 wrote: »
    When were you planning on going to France?

    I take it IF are only dealing with people planning on traveling prior to 15th June at the minute?

    I think it was June 15 or 16 departure.


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    #6976
    amor3
    Registered Users Posts: 834 ✭✭✭amor3


    Hellrazer wrote: »
    That's listed under domestic travel.

    No update today on international travel.

    I would presume domestic travel will be lifted before international travel though??


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    #6977
    54and56
    Registered Users Posts: 7,665 ✭✭✭54and56


    amor3 wrote: »
    Phase 5, 10th August ...

    "Resume tourist travel to offshore islands by non-residents"


    We are booked on the ferry on the 10th July for 3 weeks. So I'm assuming we can cancel/ refund without penalty.

    Never ever assume anything. Check the actual T&C's of your booking and same with your travel insurance if you have it.


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    #6978
    54and56
    Registered Users Posts: 7,665 ✭✭✭54and56


    amor3 wrote: »
    I would presume domestic travel will be lifted before international travel though??

    Probably as that's a logical step but I wouldn't be assuming so.


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    #6979
    airy fairy
    Registered Users Posts: 1,151 ✭✭✭airy fairy


    amor3 wrote: »
    Phase 5, 10th August ...

    "Resume tourist travel to offshore islands by non-residents"


    We are booked on the ferry on the 10th July for 3 weeks. So I'm assuming we can cancel/ refund without penalty.

    Are you travelling with Brittany Ferries?
    Late to the discussion I think, but we've booked the same dates and I was advised last week by email from BF that if the ferry is running, it's basically tough. So advised me to postpone until October, then I can rebook for 2021.
    Remainder of balance due on the 11th May, so hoping I can get a refund?


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    #6980
    sceach16
    Registered Users Posts: 910 ✭✭✭sceach16


    amor3 wrote: »
    Phase 5, 10th August ...

    "Resume tourist travel to offshore islands by non-residents"


    We are booked on the ferry on the 10th July for 3 weeks. So I'm assuming we can cancel/ refund without penalty.


    Irish islands....Arans, Cape clear , Tory etc !


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    #6981
    bifl
    Registered Users Posts: 222 ✭✭bifl


    54and56 wrote: »
    Probably as that's a logical step but I wouldn't be assuming so.


    Well the case I'll be making (as all my travel is in June) is if I cannot travel more than 20km as per Irish government restriction then I cannot get to the ferry.

    Even if I was closer to the ferry I think to be honest the intent is for people not to travel more than 20km whether by car, boat or plane. International travel is implicit in a 20km limit.

    I'll be testing my case with IF, travel insurance and Yelloh camping next week.

    Looking a the plan you can only being to travel outside your region from July20th, that then begs the question on international travel.


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    #6982
    airy fairy
    Registered Users Posts: 1,151 ✭✭✭airy fairy


    Does it matter that the French government is going to extend the lockdown until July 24th now?


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    #6983
    amor3
    Registered Users Posts: 834 ✭✭✭amor3


    airy fairy wrote: »
    Does it matter that the French government is going to extend the lockdown until July 24th now?

    Was that just announced now? I thought it was meant to be 11th of May..

    And just to reply to your earlier post, we are (meant to be) travelling with Irish ferries on the 10th of July. We won't be going regardless of restrictions or easing of them. Would not be worth it in my opinion..


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    #6984
    amor3
    Registered Users Posts: 834 ✭✭✭amor3


    airy fairy wrote: »
    Does it matter that the French government is going to extend the lockdown until July 24th now?

    Was that just announced now? I thought it was meant to be 11th of May..

    And just to reply to your earlier post, we are (meant to be) travelling with Irish ferries on the 10th of July. We won't be going regardless of restrictions or easing of them. Would not be worth it in my opinion..


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    #6985
    GreyEagle
    Closed Accounts Posts: 318 ✭✭GreyEagle


    airy fairy wrote: »
    Does it matter that the French government is going to extend the lockdown until July 24th now?

    When I read this comment, I checked with my son & his family in France. His latest information is: "Deconfinement in France starts Mon 11th May with, schools, businesses, shops all open. Everything except bars, restaurants, cafes etc. Beaches are still closed. A quarantine for all people arriving in France after 11th May until further notice has also been announced".

    He has no information on tourist sites.


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    #6986
    54and56
    Registered Users Posts: 7,665 ✭✭✭54and56


    Gavlor wrote: »
    Stumbled across this, basically by July full facilities will be open subject to social distancing.

    Whether they’ll be accessible for us non French remains to be seen. We’re changing ours to next year either way under the new eurocamp offer.

    What will be, will be on the flights. Have to laugh at people saying that they don’t really use the pools because their kids spend the day hanging out with mates. You do realise that won’t be permitted under social distancing rules??!

    http://www.ot-campings.com/L-Actualite/La-FNHPA-devoile-une-approche-de-sa-proposition-de-plan-sanitaire-campings

    This statement from Simon Harris more or less confirms that international travel for all but the most essential reasons will be banned for most of the rest of the year - https://www.rte.ie/news/coronavirus/2020/0502/1136268-covid-19/

    Even if we could technically go, the idea of having to self isolate and all the burden that would put on others to deliver groceries etc for two weeks on our return effectively puts the kibosh on our 2020 holiday for sure.


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    #6987
    Treviso
    Registered Users Posts: 735 ✭✭✭Treviso


    54and56 wrote: »
    This statement from Simon Harris more or less confirms that international travel for all but the most essential reasons will be banned for most of the rest of the year - https://www.rte.ie/news/coronavirus/2020/0502/1136268-covid-19/

    Even if we could technically go, the idea of having to self isolate and all the burden that would put on others to deliver groceries etc for two weeks on our return effectively puts the kibosh on our 2020 holiday for sure.

    You would also need to self isolate in France for two weeks when you travel over

    https://www.france24.com/en/20200502-france-extends-covid-19-health-emergency-until-july-24


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    #6988
    54and56
    Registered Users Posts: 7,665 ✭✭✭54and56


    Treviso wrote: »
    You would also need to self isolate in France for two weeks when you travel over

    https://www.france24.com/en/20200502-france-extends-covid-19-health-emergency-until-july-24

    Well that certainly removes any lingering doubts.

    A 3 week staycation it is then :(


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    #6989
    tnegun
    Registered Users Posts: 1,733 ✭✭✭tnegun


    I know Eurocamp are allowing you carry to 2021, but does this mean they will have to offer refunds now for French holidays?


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    #6990
    54and56
    Registered Users Posts: 7,665 ✭✭✭54and56


    tnegun wrote: »
    I know Eurocamp are allowing you carry to 2021, but does this mean they will have to offer refunds now for French holidays?

    As I understand it the answer is no unfortunately. Emergency French legislation actually prevents holiday companies from making cash refunds as it could financially threaten the industry.

    Voucher's are mandated and if not used within 18 (or maybe 24?) months then and only then can they be refunded in cash.


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    #6991
    airy fairy
    Registered Users Posts: 1,151 ✭✭✭airy fairy


    54and56 wrote: »
    As I understand it the answer is no unfortunately. Emergency French legislation actually prevents holiday companies from making cash refunds as it could financially threaten the industry.

    Voucher's are mandated and if not used within 18 (or maybe 24?) months then and only then can they be refunded in cash.


    I've no problem in a voucher or transfer of dates to next year. I'd like a holiday next year.
    No way would I travel this year.
    We can't travel over 20km here anyway so that the end of that.
    I'm just hoping the campsite transfers dates for me, I've emailed them.
    As for Brittany Ferries, they are a joke.
    No replies to emails.
    And my balance of ticket is to be taken next week.
    I'd rather they cancelled than me obviously.


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