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HKC app and managed SIM - Why does it cost so much?

loublue82 · 2016-07-19 13:11:53

Hi all, I have a HKC home security system that operated with a prepay SIM and worked very well for us until the SIM was cancelled by the mobile provider because it wasn't topped up within 6 months (my bad). Instead of replacing the SIM, we were encouraged to move to the HKC app and managed SIM. Only drawback is the service…

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19-07-2016 2:11pm

#1

loublue82

Registered Users Posts: 9 ✭

Join Date: July 2015

Posts: 8

Hi all,

I have a HKC home security system that operated with a prepay SIM and worked very well for us until the SIM was cancelled by the mobile provider because it wasn't topped up within 6 months (my bad). Instead of replacing the SIM, we were encouraged to move to the HKC app and managed SIM.
Only drawback is the service agreement, which will cost 140 per year!
Can anyone tell me why this is so expensive? Surely the running costs of keeping a SIM card topped up and providing the server for the communications don't warrant this kind of fee.
I am keen to go back to the old prepay method as this would cost us about 50 or less per year keeping the SIM topped up. Is having a mobile app to control the arm/disarm functions remotely REALLY that useful?? Interested to hear from users of this app about their experience with it and what it is costing them.

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