100Mb Line

Make21

Hi

I am in Blackrock, Louth and recently had the 100Mbps line installed.

My nearest exchange/cabinet is about 200m from my house.

In spite of this the best download speeds I am seeing is 45Mbps - which more often than not drops as low as 25Mbps and stays there.

Any idea why this may be happening?

I find this quite ridiculous given my proximity to the cabinet - I have carried out the speed test on a number of different devices.

Below are some of the readings from the router, any thoughts are appreciated:

[font=GTWalsheimRegular, "Helvetica Neue", Helvetica, Arial, sans-serif]Connection status:
Showtime[/font]
[font=GTWalsheimRegular, "Helvetica Neue", Helvetica, Arial, sans-serif]Upstream line rate (kbit/s):
20478[/font]
[font=GTWalsheimRegular, "Helvetica Neue", Helvetica, Arial, sans-serif]Downstream line rate (kbit/s):
102398[/font]
[font=GTWalsheimRegular, "Helvetica Neue", Helvetica, Arial, sans-serif]Maximum upstream rate (kbit/s):
33699[/font]
[font=GTWalsheimRegular, "Helvetica Neue", Helvetica, Arial, sans-serif]Maximum downstream rate (kbit/s):
133707[/font]
[font=GTWalsheimRegular, "Helvetica Neue", Helvetica, Arial, sans-serif]Upstream noise safety coefficient (dB):
12.4[/font]
[font=GTWalsheimRegular, "Helvetica Neue", Helvetica, Arial, sans-serif]Downstream noise safety coefficient (dB):
10.3[/font]
Upstream line attenuation (dB): 15.4

Downstream line attenuation (dB): 9.6

eir: Ciara

Make21 wrote: »

Hi

I am in Blackrock, Louth and recently had the 100Mbps line installed.

My nearest exchange/cabinet is about 200m from my house.

In spite of this the best download speeds I am seeing is 45Mbps - which more often than not drops as low as 25Mbps and stays there.

Any idea why this may be happening?

I find this quite ridiculous given my proximity to the cabinet - I have carried out the speed test on a number of different devices.

Below are some of the readings from the router, any thoughts are appreciated:

[font=GTWalsheimRegular,]Connection status:
Showtime[/font]
[font=GTWalsheimRegular,]Upstream line rate (kbit/s):
20478[/font]
[font=GTWalsheimRegular,]Downstream line rate (kbit/s):
102398[/font]
[font=GTWalsheimRegular,]Maximum upstream rate (kbit/s):
33699[/font]
[font=GTWalsheimRegular,]Maximum downstream rate (kbit/s):
133707[/font]
[font=GTWalsheimRegular,]Upstream noise safety coefficient (dB):
12.4[/font]
[font=GTWalsheimRegular,]Downstream noise safety coefficient (dB):
10.3[/font]
Upstream line attenuation (dB): 15.4

Downstream line attenuation (dB): 9.6

Hi Make21,

Thank you for getting in touch with us

I am very sorry to hear this. Unfortunately you would need to contact our [font=Verdana, sans-serif]technical [/font]support team directly and carry out some troubleshooting issues with them.

You can contact them on 1890-260-260 or freephone 1901 (option 2)

-Ciara

ED E

Those figures sound suspiciously like you're testing over Wifi. You won't see 100Mb unless you use a cable in most scenarios.

Nonoperational

Connection looks perfect. 

kbell

You're testing over wifi on the 2.4ghz signal, connect to 5ghz and you'll see improved speed although not over a greater area.
As said there, you're line stats look 100%.

Eir: Pamela

[font=Verdana, sans-serif]Thanks Guys [/font]
[font=Verdana, sans-serif] [/font]
[font=Verdana, sans-serif]-Pamela [/font]

[font=Verdana, sans-serif] [/font]