Get Setanta / eir Sport free with eir Broadband

BigSue

I posted this on 11th and got no reply from any eir representative - any chance someone from eir could reply now


Hi - Quick question in relation to Eir sport

just upgraded my Eircom account to include broadband - due to be activated next week which includes Eir Sport free.

I have Eir sport annually package paid in April € 225. If I cancel this now do I get refund as it is only 4 months into 12 month deal? If not can I cancel my subscription before April that I pay for & then use my 'free' subscription through my broadband package if I have not used it until then?.

eir: Adam

DI Dwyer wrote: »

eir: Adam wrote: »

ninja 12 wrote: »

eir: Adam wrote: »

ninja 12 wrote: »

Nope ,

Just rang , was on hold for a few minutes .

Response came back - we can't arrange viewing cards .

Can you PM me a mobile number for yourself please?

- Adam

Sent , thanks

No problem.

- Adam

Adam, with FTTH installed, besides a fiber BB modem what other component will I be supplied with if I op for eirTV.  i.e do I get a set-top box or is my TV connected directly to the modem.    Your sales/call-centre people couldn't explain.... 

Hi,

Thanks for getting in touch. When you order eir Vision, you will get a technician out to install this service. You will receive a set top box which the technician will have with him when installing this and it will connect to your modem through a LAN cable. our multi-room boxes can connect to the modem wirelessly. 

- Adam

eir: Adam

BigSue wrote: »

I posted this on 11th and got no reply from any eir representative - any chance someone from eir could reply now


Hi - Quick question in relation to Eir sport

just upgraded my Eircom account to include broadband - due to be activated next week which includes Eir Sport free.

I have Eir sport annually package paid in April € 225. If I cancel this now do I get refund as it is only 4 months into 12 month deal? If not can I cancel my subscription before April that I pay for & then use my 'free' subscription through my broadband package if I have not used it until then?.

Hi there,

I sincerely apologise for the delay with my response. I'm afraid I'd be unable to check on this for you from here. If you give our eir Sport department a ring on 0818203040 they will be able to give you more information on this.

Apologies for the inconvenience.

- Adam

eirman

I have EIR Broadband.
One of my Sky Boxes has Eirsport activated (I did this online).

How do I activate Eirsport on my second Skybox?

I logged into my.eir.ie but I cannot see how/where to enter the second card number.

I do know that if you are adding Eirsport to a Skybox(es) for the first time on the Eirsport website,
you can enter two card numbers at the same time, if you wish.

Johnboy1951

eirman wrote: »

I have EIR Broadband.
One of my Sky Boxes has Eirsport activated (I did this online).

How do I activate Eirsport on my second Skybox?

I logged into my.eir.ie but I cannot see how/where to enter the second card number.

You have to ring and do it on the phone - at least that is what I was told to do and it was successful.

eirman

Thanks Johnboy1951

Hopefully somone from EIR will confirm that it cannot be done online.

eir: Adam

eirman wrote: »

I have EIR Broadband.
One of my Sky Boxes has Eirsport activated (I did this online).

How do I activate Eirsport on my second Skybox?

I logged into my.eir.ie but I cannot see how/where to enter the second card number.

I do know that if you are adding Eirsport to a Skybox(es) for the first time on the Eirsport website,
you can enter two card numbers at the same time, if you wish.

Hi,

Thanks for getting in touch. You would need to give our eir Sport department a ring on 0818203040 to arrange this.

- Adam

eirman

eir: Adam wrote: »

Hi,

Thanks for getting in touch. You would need to give our eir Sport department a ring on 0818203040 to arrange this.

- Adam

@Adam - Thanks for confirming Jonhboy's earlier comment.

eir: Adam

eirman wrote: »

eir: Adam wrote: »

Hi,

Thanks for getting in touch. You would need to give our eir Sport department a ring on 0818203040 to arrange this.

- Adam

@Adam - Thanks for confirming Jonhboy's earlier comment.

You're welcome.

- Adam

ninja 12

Just a quick note to say my Sky viewing card arrived and is activated .


Thanks Adam for you help .

eir: Adam

ninja 12 wrote: »

Just a quick note to say my Sky viewing card arrived and is activated .


Thanks Adam for you help .

No problem at all.

Glad to hear it's been sorted for you

- Adam

muffler

eir: Adam wrote: »

ninja 12 wrote: »

Just a quick note to say my Sky viewing card arrived and is activated .


Thanks Adam for you help .

No problem at all.

Glad to hear it's been sorted for you

- Adam

All you need to do now Adam is to pass the good news on to one of your colleagues who was quite insistent in the past (both in public and in private) that an active Sky sub was required to view the Eir & BT Sports pack. 

Btw thanks for clearing that up :)

ninja 12

muffler wrote: »

eir: Adam wrote: »

ninja 12 wrote: »

Just a quick note to say my Sky viewing card arrived and is activated .


Thanks Adam for you help .

No problem at all.

Glad to hear it's been sorted for you

- Adam

All you need to do now Adam is to pass the good news on to one of your colleagues who was quite insistent in the past (both in public and in private) that an active Sky sub was required to view the Eir & BT Sports pack. 

Btw thanks for clearing that up :)

And maybe a sticky topic at the top of the forum here



I was surprised how quickly my card came. 

Only had the phone call about it on Tuesday , arrived today .

muffler

ninja 12 wrote: »

And maybe a sticky topic at the top of the forum here



I was surprised how quickly my card came. 

Only had the phone call about it on Tuesday , arrived today .

Give credit where its due....that is a fantastic service in anyone's book.

Its just a pity that the issue was tainted by the falsehoods posted in this forum. Like a lot of talk to forums its hard to blame the reps at times as they are only relaying what they've been told and that being the case then their colleagues in other departments in Eir are letting them down big time 

pjohnson

Why hasn't registration for "MyEir" been fixed yet?

eir: Adam

pjohnson wrote: »

Why hasn't registration for "MyEir" been fixed yet?

Hi there,

Sorry to hear you're having issues with this. Can you PM me your account number, full name and email address please?

- Adam

Turnipman

Hi Guys,

I'm currently with Meteor for mobile broadband and have a mobile phone contract (pay as you go) with another supplier.

I don't have a landline and have no intention of getting one.

I'd be interested in switching to eir if you lads can offer me a bundle for mobile phone (or 2 mobile phones) (SIM only) plus mobile broadband plus eir sport.

Do you offer such a package?   If so, how much please?

Ta.

eir: Adam

Turnipman wrote: »

Hi Guys,

I'm currently with Meteor for mobile broadband and have a mobile phone contract (pay as you go) with another supplier.

I don't have a landline and have no intention of getting one.

I'd be interested in switching to eir if you lads can offer me a bundle for mobile phone (or 2 mobile phones) (SIM only) plus mobile broadband plus eir sport.

Do you offer such a package?   If so, how much please?

Ta.

Hi there, 

Thanks for getting in touch. Glad to hear you're interested in our services

If you give our sales team a ring on 1800503303, they'll be able to go through all of your options with you and let you know exactly what is available to you as a new customer.

- Adam

crankyoldgit

pjohnson wrote: »

Why hasn't registration for "MyEir" been fixed yet?

I got eir broadband a week ago
Have been trying to register with my eir ever since
Support tell me the my eir application has been offline for the last 7 days
If I cant register with my Eir then I cant get eir sports

Frustrated

eir: Adam

crankyoldgit wrote: »

pjohnson wrote: »

Why hasn't registration for "MyEir" been fixed yet?

I got eir broadband a week ago
Have been trying to register with my eir ever since
Support tell me the my eir application has been offline for the last 7 days
If I cant register with my Eir then I cant get eir sports

Frustrated

Hi crankyoldgit,

Can you send me a PM containing your account number, full name and the email address that you're looking to register with my eir please? I'll try to register you from here.

- Adam

galwayred82

I also need assistance in registering for eirSport. When attempting to subscribe to eirSport, my Eir username and password, which I can successfully log into my Eir with, are not recognised on the Eir Sport subscription web page. Can somebody help please?

Marty Bird

What is wrong with the Eir.ie website still not working.

Marty Bird

What is wrong with the Eir.ie website still not working.

muffler

Working fine for me :)

grebtol2

What's Eir's policy on watching sports both at home and outside the home on mobile?

Is it only 1 login allowed stream at a time?

Intended usage will only ever be 2 devices concurrent.

chickey

Is it possible to get Eir sports on a sky box without a sky subscription? Tried with an old sky card but did not work, can eir provide a card to allow for this?

Johnboy1951

chickey wrote: »

Is it possible to get Eir sports on a sky box without a sky subscription? Tried with an old sky card but did not work, can eir provide a card to allow for this?

Yes.
Maybe you need a newer version of the card?

chickey

Could be don't know how old card is was passed on to me with box

Cork red

Hi , I have sky q and eir broadband . I have the eir package on my main sky box . Can this be added to my ski mini box ?
It’s the same viewing card number so not sure ?

Thanks

Roar

galwayred82 wrote: »

I also need assistance in registering for eirSport. When attempting to subscribe to eirSport, my Eir username and password, which I can successfully log into my Eir with, are not recognised on the Eir Sport subscription web page. Can somebody help please?

This is happening to me too. Any advice?