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panasonic 50dx802b led tv

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  • 19-07-2016 9:29pm
    #1
    yammagamma
    Registered Users Posts: 163 ✭✭


    hi, tried to purchase this tv on phone last friday as irish website has no facility to put in discount code as offered on uk site 10 percent off but you came back saying problem with credit card and address even though i have this cc as this address for years ,cc company rang me saturday telling me attempted transaction from you , suppose credit card address can get taken down wrong then saturday i found the tv cheaper with 3d glasses and bracket for 200 ponds cheaper including pre mentioned , i emailed you saturday to price beat it as per your price guarantee you replied saying you refeered this for me. no contact from you by monday evening so i emailed again still no reply by tuesday at 5pm so i rang you and you stated you would reply that evening, still no contact from you as i write this at 9.pm 
    it this standard service from richersounds ? its not exactly a cheap tv or is this the way your price beat guarantee works ie ignore customers.....


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    #2
    Richersounds.ie: Kenny
    Company Representative Posts: 17,285 ✭✭✭✭Richersounds.ie: Kenny


    Hi yammagamma,

    Apologies for the delay getting back to you and for the time it's taken to get back to your emails. I believe Brian was dealing with your request for a price beat however he has been off for two days. If you leave this with me for an hour or two I will find your original email and have a look at the price beat for you and get back to you with an answer as soon as possible.

    Again my apologies this hasn't been dealt with already.

    Kind Regards

    David


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