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broadband connection problems

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  • 25-07-2016 1:56pm
    #1
    jamesboard5
    Registered Users Posts: 1 ✭


    my connection keeps cutting out and is getting very slow. it gets much worse in bad weather conditions. it has been happening ever since a storm damaged the pole where our line is attached. What can i do to get this problem fixed.

    broadband speed test is showing 0.68 Mbps when it should be much higher. 
    Phone number is <snip>


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    #2
    eir: Ciara
    Closed Accounts Posts: 322 ✭✭eir: Ciara


    jamesboard5 wrote: »
    my connection keeps cutting out and is getting very slow. it gets much worse in bad weather conditions. it has been happening ever since a storm damaged the pole where our line is attached. What can i do to get this problem fixed.

    broadband speed test is showing 0.68 Mbps when it should be much higher.
    Phone number is <snip>
    Hi Jamesboard5,

    Thank you for getting in touch :)I am very sorry to hear that you are having some issues.

    I would recommend contacting our technical support team on 1890-260-260 or freephone 1901 and the guys will be happy to assist you.

    Kind Regards,
    Ciara


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