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web text option missing on iOS eir app

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  • 25-07-2016 7:53pm
    #1
    bittihuduga
    Registered Users Posts: 1,898 ✭✭✭


    hi,
    iOS eir app had web text under the menu options
    i don't see this option anymore
    has this been removed from the app?


Comments

  • Options
    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    bittihuduga wrote: »
    hi,
    iOS eir app had web text under the menu options
    i don't see this option anymore
    has this been removed from the app?
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]bittihuduga,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]This service should still be available on the myeir app. Can you try removing the app and reinstalling it, https://itunes.apple.com/ie/app/my-eir/id996412604?mt=8[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]


  • Options
    #3
    bittihuduga
    Registered Users Posts: 1,898 ✭✭✭bittihuduga


    i have tried removing and reinstalling.. but no luck yet.
    its the latest version downloaded from App Store.


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    bittihuduga wrote: »
    i have tried removing and reinstalling.. but no luck yet.
    its the latest version downloaded from App Store.
    I'll flag this with the relevant team bittihuduga.

    - Pamela 


  • Options
    #5
    ttenneb
    Registered Users Posts: 283 ✭✭ttenneb


    Was this ever resolved?  I've been able to use web text on Meteor for many years, but can't find it anywhere since meteor morphed into eir.  I use web text on laptop, or with phone or tablet linked to a qwerty keyboard to type long passages of text as I can input the text much faster that way. I've had one suggestion that the relevant icon is an envelope at the top right corner but that's for web mail.  I need web TEXT.


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    #6
    Ten Pin
    Registered Users Posts: 2,836 ✭✭✭Ten Pin


    Log in to my Eir in browser and open this link https://my.eir.ie/mobile/#/webtext/compose


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  • Options
    #7
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    ttenneb wrote: »
    Was this ever resolved?  I've been able to use web text on Meteor for many years, but can't find it anywhere since meteor morphed into eir.  I use web text on laptop, or with phone or tablet linked to a qwerty keyboard to type long passages of text as I can input the text much faster that way. I've had one suggestion that the relevant icon is an envelope at the top right corner but that's for web mail.  I need web TEXT.
    Hi,

    I have responded to you on a different thread about this.

    - Adam


  • Options
    #8
    ttenneb
    Registered Users Posts: 283 ✭✭ttenneb


    eir: Adam wrote: »
    Hi,

    I have responded to you on a different thread about this.

    - Adam

    Adam, can you direct me to the relevant thread please.


  • Options
    #9
    eir: Adam
    Closed Accounts Posts: 1,508 ✭✭✭eir: Adam


    ttenneb wrote: »
    eir: Adam wrote: »
    Hi,

    I have responded to you on a different thread about this.

    - Adam

    Adam, can you direct me to the relevant thread please.
    No problem. Here's a link to the thread you started about this

    https://www.boards.ie/ttfthread/2057814906/1#post105427292

    - Adam


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