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Credit Card payment appearing on 365

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  • 26-07-2016 2:12pm
    #1
    bazermc
    Registered Users Posts: 3,116 ✭✭✭


    I paid an amount off my credit card yeterday online (365) from my BOI current account. The payment was yesterday morning so before the daily cut off.

    When I logged in to 365 this morning the payment was showing against my credit card as a cleared retail payment and reducing the amount owed. However I logged back this aftrnoon to check something else and the payment is no longer there and the balance back up again?

    Why would that be?

    Thanks


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  • Options
    #2
    Bank of Ireland: Evie
    Closed Accounts Posts: 455 ✭✭Bank of Ireland: Evie


    bazermc wrote: »
    I paid an amount off my credit card yeterday online (365) from my BOI current account. The payment was yesterday morning so before the daily cut off.

    When I logged in to 365 this morning the payment was showing against my credit card as a cleared retail payment and reducing the amount owed.  However I logged back this aftrnoon to check something else and the payment is no longer there and the balance back up again?

    Why would that be?

    Thanks
    Good Morning bazermc,

    Thanks for contacting us here on Boards.ie, 

    Payments can take one full working day to fully credit your account and this may be the reason you saw the amount disappear if it hasn't recredited by today, please let us know and we will try and assist further. 

    Thanks, 
    Evie 


  • Options
    #3
    bazermc
    Registered Users Posts: 3,116 ✭✭✭bazermc


    Bank of Ireland: Evie wrote: »
    bazermc wrote: »
    I paid an amount off my credit card yeterday online (365) from my BOI current account. The payment was yesterday morning so before the daily cut off.

    When I logged in to 365 this morning the payment was showing against my credit card as a cleared retail payment and reducing the amount owed.  However I logged back this aftrnoon to check something else and the payment is no longer there and the balance back up again?

    Why would that be?

    Thanks
    Good Morning bazermc,

    Thanks for contacting us here on Boards.ie, 

    Payments can take one full working day to fully credit your account and this may be the reason you saw the amount disappear if it hasn't recredited by today, please let us know and we will try and assist further. 

    Thanks, 
    Evie 
    Hi Eve

    Yes it has recredited today - I still find it strange though it appeared and dissappeared but all the time the payment was left my current account.


  • Options
    #4
    Bank of Ireland: Evie
    Closed Accounts Posts: 455 ✭✭Bank of Ireland: Evie


    bazermc wrote: »
    Bank of Ireland: Evie wrote: »
    bazermc wrote: »
    I paid an amount off my credit card yeterday online (365) from my BOI current account. The payment was yesterday morning so before the daily cut off.

    When I logged in to 365 this morning the payment was showing against my credit card as a cleared retail payment and reducing the amount owed.  However I logged back this aftrnoon to check something else and the payment is no longer there and the balance back up again?

    Why would that be?

    Thanks
    Good Morning bazermc,

    Thanks for contacting us here on Boards.ie, 

    Payments can take one full working day to fully credit your account and this may be the reason you saw the amount disappear if it hasn't recredited by today, please let us know and we will try and assist further. 

    Thanks, 
    Evie 
    Hi Eve

    Yes it has recredited today - I still find it strange though it appeared and dissappeared but all the time the payment was left my current account.
    Hi, 

    Glad to hear it is all sorted now and apologies for any inconvenience earlier. 

    Thanks, 
    Evie 


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