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problem with support

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  • 28-07-2016 6:47pm
    #1
    flyingboatman
    Registered Users Posts: 2 ✭


    is there a problem with 365 support. Waiting 45 mins on phone


Comments

  • Options
    #2
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    flyingboatman wrote: »
    is there a problem with 365 support. Waiting 45 mins on phone
    Good morning flyingboatman, 

    Thanks for your post.

    We're sorry to hear of the hold time you experienced. Can I ask if you've spoken to a representative or is there any general query we can help you with here?

    Thanks
    Janette


  • Options
    #3
    flyingboatman
    Registered Users Posts: 2 ✭flyingboatman


    Bank of Ireland: Janet wrote: »
    flyingboatman wrote: »
    is there a problem with 365 support. Waiting 45 mins on phone
    Good morning flyingboatman, 

    Thanks for your post.

    We're sorry to hear of the hold time you experienced. Can I ask if you've spoken to a representative or is there any general query we can help you with here?

    Thanks
    Janette
    Janette

    I gave up- will try later today. I am locked out of my BOI internet account. Was there a problem yesterday between 18.00 -19.00

    John


  • Options
    #4
    Bank of Ireland: Evie
    Closed Accounts Posts: 455 ✭✭Bank of Ireland: Evie


    flyingboatman wrote: »
    Bank of Ireland: Janet wrote: »
    flyingboatman wrote: »
    is there a problem with 365 support. Waiting 45 mins on phone
    Good morning flyingboatman, 

    Thanks for your post.

    We're sorry to hear of the hold time you experienced. Can I ask if you've spoken to a representative or is there any general query we can help you with here?

    Thanks
    Janette
    Janette

    I gave up- will try later today. I am locked out of my BOI internet account. Was there a problem yesterday between 18.00 -19.00

    John
    Hi John, 

    Sorry to hear this, our lines are open until midnight and reopen at 9am tomorrow. There was no reported errors at this time, what was your query in relation to? 

    Thanks, 
    Evie 


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