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Cancelled online order. No sign of refund

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  • 29-07-2016 4:04am
    #1
    mikesvr6
    Registered Users Posts: 93 ✭✭


    If I placed an order online and paid with a visa card, then cancelled the order and the company has failed to refund me what should I do


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    #2
    Grab All Association
    Registered Users Posts: 3,919 ✭✭✭Grab All Association


    Request a chargeback if the refund is not issued within 10 working days. 


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    #3
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    mikesvr6 wrote: »
    If I placed an order online and paid with a visa card, then cancelled the order and the company has failed to refund me what should I do
    Good morning mikesvr6,

    Thanks for your post.

    If the refunds hasn't come back within five working days, then you will need to fill in a ' Visa Debit Transaction Dispute form' please see here.

    If we can help with anything else please let us know, 

    Thanks
    Janette


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