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Broadband dropping out?

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  • 29-07-2016 2:06pm
    #1
    readyletsgo
    Registered Users Posts: 3,276 ✭✭✭


    Hi, I have had broadband with you for years and years now but over the past 6 months or so it's been dropping out everyday randomly for about 10 or so mins, as you can imagine, watching anything can be frustrating as it can happen a couple times each day. Would it be a problem on your end or would it be the eircom router I have? I was going to pick up a new router but thought I would ask here first.

    Thanks.


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    #2
    eir: Ciara
    Closed Accounts Posts: 322 ✭✭eir: Ciara


    readyletsgo wrote: »
    Hi, I have had broadband with you for years and years now but over the past 6 months or so it's been dropping out everyday randomly for about 10 or so mins, as you can imagine, watching anything can be frustrating as it can happen a couple times each day. Would it be a problem on your end or would it be the eircom router I have? I was going to pick up a new router but thought I would ask here first.

    Thanks.
    Hi readyletsgo,

    Thank you for getting in touch :)

    I am very sorry to hear you are having some issues with your broadband. For the best support on this I would recommend you contact our technical support team directly so they can troubleshoot these issues.

    You can contact them directly on 1890-260-260 or freephone 1901.

    Kind Regards,
    Ciara


  • Options
    #3
    readyletsgo
    Registered Users Posts: 3,276 ✭✭✭readyletsgo


    eir: Ciara wrote: »
    Hi readyletsgo,

    Thank you for getting in touch :)

    I am very sorry to hear you are having some issues with your broadband. For the best support on this I would recommend you contact our technical support team directly so they can troubleshoot these issues.

    You can contact them directly on 1890-260-260 or freephone 1901.

    Kind Regards,
    Ciara

    Sound. Thanks for getting back to me


  • Options
    #4
    eir: Ciara
    Closed Accounts Posts: 322 ✭✭eir: Ciara


    readyletsgo wrote: »
    eir: Ciara wrote: »
    Hi readyletsgo,

    Thank you for getting in touch :)

    I am very sorry to hear you are having some issues with your broadband. For the best support on this I would recommend you contact our technical support team directly so they can troubleshoot these issues.

    You can contact them directly on 1890-260-260 or freephone 1901.

    Kind Regards,
    Ciara

    Sound. Thanks for getting back to me
    No worries at all :)

    -Ciara


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