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Lost transfer of funds

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  • 03-08-2016 1:43pm
    #1
    dearbhlac28
    Registered Users Posts: 1 ✭


    Who can I contact urgently in relation to a missing transfer of funds that has not reached my account yet has left the other bank?


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    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    dearbhlac28 wrote: »
    Who can I contact urgently in relation to a missing transfer of funds that has not reached my account yet has left the other bank?
    Hi dearbhlac28 

    Thanks for getting in touch with us here on Boards.

    As the payment is being sent to you, it's the sending bank that will need to check this for you. 

    You could also check the time frame for the payment with the sending bank or the sender.We will credit your account as soon as payment is received. 

    We would also recommend asking the sender to recheck the account details on the payment, i.e your IBAN and BIC. We hope the payment arrives shortly for you.

    Many Thanks
    Alison


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