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Trees affecting phone line

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  • 23-08-2016 10:09am
    #1
    sole trader
    Registered Users Posts: 8 ✭


    My phone line has gone down twice in the past two weeks.

    The Eircom Engineer has said it is to do with the trees in the adjoining field.

    We had a look at the line and there are several joints in the line where it has broken a number of times.

    Is there anything I can do to get a new line or get this sorted out?  Every time the phone line goes down it takes 5 days to get it back up and running.  This also affects my broadband connection.

    Thanks


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    #2
    irishkopite 2011
    Registered Users Posts: 188 ✭✭irishkopite 2011


    Cut the trees back for a start, no point in getting a new line put in if its just going to get damage by the trees.


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    #3
    eir: Stacey
    Closed Accounts Posts: 186 ✭✭eir: Stacey


    sole trader wrote: »
    My phone line has gone down twice in the past two weeks.

    The Eircom Engineer has said it is to do with the trees in the adjoining field.

    We had a look at the line and there are several joints in the line where it has broken a number of times.

    Is there anything I can do to get a new line or get this sorted out?  Every time the phone line goes down it takes 5 days to get it back up and running.  This also affects my broadband connection.

    Thanks
    Hi sole trader, thanks for getting in touch. If you're having issues with your service. I would recommend contacting the support team directly on 1890260260 or freephone 1901 & they can offer you the best support on this & run through your options. - Stacey


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