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Just ordered broadband - can I log onto eir sport app immediately?

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  • 23-08-2016 12:09pm
    #1
    bobbysands81
    Registered Users Posts: 7,211 ✭✭✭


    I've just ordered broadband hoping to be able to log onto your sports app but I'm getting the following message when I try and register "Registration - Incorrect Match" 

    Any idea why?

    My broadband isn't due to arrive for a few days but I was really hoping to be able to log into the sports app immediately. 


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    #2
    bobbysands81
    Registered Users Posts: 7,211 ✭✭✭bobbysands81


    I can now register for my eir and have set that up. 

    I have gotten a text from eir saying that my telephone number is now active but I'm getting a different error message now saying to ring eir as there's a problem with my account. 

    I rang but they said to wait until my phone was active and it should work. 

    My phone is active but I still can't log on to the sports app. 


  • Options
    #3
    eir: Ciara
    Closed Accounts Posts: 322 ✭✭eir: Ciara


    bobbysands81 wrote: »
    I can now register for my eir and have set that up. 

    I have gotten a text from eir saying that my telephone number is now active but I'm getting a different error message now saying to ring eir as there's a problem with my account. 

    I rang but they said to wait until my phone was active and it should work. 

    My phone is active but I still can't log on to the sports app. 
    Hi Bobbusands81,

    Thank you for getting in touch :)

    I am very sorry to hear this has happened. 

    Can you advise the error message you are getting please?

    Kind Regards,
    Ciara


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