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Where is my bill?

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  • 24-08-2016 3:26pm
    #1
    Deise Vu
    Registered Users Posts: 1,962 ✭✭✭


    For some reason I am not receiving bills anymore plus my charges have gone up nearly 50%. I do not recall opting for paperless bills and I have no login details recorded with my list of passwords. I have tried your website for a contact number but I can't see one. How can I get this sorted?


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Deise Vu wrote: »
    For some reason I am not receiving bills anymore plus my charges have gone up nearly 50%. I do not recall opting for paperless bills and I have no login details recorded with my list of passwords. I have tried your website for a contact number but I can't see one. How can I get this sorted?
    Hi  Deise Vu,




    Thanks for getting in touch, you can contact us directly on 1901.
    Alternatively please feel free to PM me the name your account is registered under, DOB, email address, address & details of services you are availing of on your account and I can locate this.


    -Pamela  


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    #3
    Deise Vu
    Registered Users Posts: 1,962 ✭✭✭Deise Vu


    Thanks Pamela but after eventually finding the contact number and four phone calls later where billing say it is a technical problem and tech say it is a billing problem, I have taken my custom elsewhere.


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    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Deise Vu wrote: »
    Thanks Pamela but after eventually finding the contact number and four phone calls later where billing say it is a technical problem and tech say it is a billing problem, I have taken my custom elsewhere.
    I've very sorry to hear this Deise Vu, please do let me know if you need any further assistance.


    -Pamela 


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