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I cannot get Eir sports activated on T.V.

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  • 24-08-2016 4:13pm
    #1
    gypsylee
    Registered Users Posts: 746 ✭✭✭


    Good afternoon.   I am both a Sky TV customer and an Eir telephone/broadband customer.

    I already have Setanta sports on one T.V. but not on the second one.    I tried online to get Eir sports but to no avail.    | went through all the motions and all seemed okay.    That was last week and Eir sports has still not come through on the second T.V.   As I already have Setanta sports on one T.V. I am unable to tell if Eir sport has come through on that one.  

    I tried again online a few days later and a notice on the screen told me that I had already availed of the service.    Yes, but it did not work!

    I rang Eir last night and to be honest the girl on the phone had no idea what i was talking about and just kept referring me to the website which was very frustrating.

    Can you please advise as to how I can get Eir sports on both televisions?

    Thanks.


Comments

  • Options
    #2
    _Kaiser_
    Registered Users Posts: 28,867 ✭✭✭✭_Kaiser_


    If you're trying to access it via a Sky box, just log onto the eir Sport site and add in the Sky viewing card numbers - here

    Should come through almost immediately after that. I did both of my boxes separately and have it on both now since


  • Options
    #3
    gypsylee
    Registered Users Posts: 746 ✭✭✭gypsylee


    Thanks Kaiser but I did that last week and still nothing!    Tried again yesterday evening and same message, that I have availed of this service.   That may be true but still no Sports!

    Edited to add that I see you inserted details for both boxes separately. Will try this later and see if it works. Thanks.


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    gypsylee wrote: »
    Good afternoon.   I am both a Sky TV customer and an Eir telephone/broadband customer.

    I already have Setanta sports on one T.V. but not on the second one.    I tried online to get Eir sports but to no avail.    | went through all the motions and all seemed okay.    That was last week and Eir sports has still not come through on the second T.V.   As I already have Setanta sports on one T.V. I am unable to tell if Eir sport has come through on that one.  

    I tried again online a few days later and a notice on the screen told me that I had already availed of the service.    Yes, but it did not work!

    I rang Eir last night and to be honest the girl on the phone had no idea what i was talking about and just kept referring me to the website which was very frustrating.

    Can you please advise as to how I can get Eir sports on both televisions?

    Thanks.
    Hi  gypsylee,




    I'm sorry to hear this, _Kaiser_ is correct you would need to register your Sky card details. 
    Did you get set up in the end?

    -Pamela 


  • Options
    #5
    gypsylee
    Registered Users Posts: 746 ✭✭✭gypsylee


    Hi Pamela,

    No still not set up.   I did register my Sky card details for both televisions.    

    Do I need to enter both cards separately as I gave details for both at the same time?


  • Options
    #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    gypsylee wrote: »
    Hi Pamela,

    No still not set up.   I did register my Sky card details for both televisions.    

    Do I need to enter both cards separately as I gave details for both at the same time?
    This seems to be the problem gypsylee, both card details would need to be registered separately.


    -Pamela 


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