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automatic renewal help

  • 27-08-2016 7:42am
    #1
    bungaro79
    Registered Users, Registered Users 2 Posts: 1,213 ✭✭✭


    hi reps
    can you please pm in relation to an automatic renewal for a school club website whose credit card details have changed
    thanks


Comments

  • #2
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    bungaro79 wrote: »
    hi reps
    can you please pm in relation to an automatic renewal for a school club website whose credit card details have changed
    thanks

    As far as I know you can go into billing in the dashboard and change the card number.


  • #3
    Spocker
    Moderators Posts: 6,871 ✭✭✭Spocker


    Kieran Nutritious Plaster wrote: »
    bungaro79 wrote: »
    hi reps
    can you please pm in relation to an automatic renewal for a school club website whose credit card details have changed
    thanks

    As far as I know you can go into billing in the dashboard and change the card number.
    Yes, it's what Kieran Nutritious Plaster said, you can change the billing card via the dashboard, once you login with the account of the administrator


  • #4
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    bungaro79 wrote: »
    hi reps
    can you please pm in relation to an automatic renewal for a school club website whose credit card details have changed
    thanks
    Hey Bungaro79,

    The previous posters are spot on! You can change your credit card info via your Blacknight control panel under Account > Payment Method.

    Or alternatively just email us on sales@blacknight.com, referencing the domain you would like to renew, and we can do that for you.



    All the best,
    Niamh.


  • #5
    testicles
    Closed Accounts Posts: 1,198 ✭✭✭testicles


    This post has been deleted.


  • #6
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    testicles wrote: »
    This post has been deleted.
    Hey Bungaro79,

    The previous posters are spot on! You can change your credit card info via your Blacknight control panel under Account > Payment Method.

    Or alternatively just email us on sales@blacknight.com, referencing the domain you would like to renew, and we can do that for you.



    All the best,
    Niamh.[/quote]
    I hope you're not encouraging people to send credit card details via email. That's exactly what it sounds like...[/quote]
    Hi There,

    Absolutely not, we would never advise a customer to send credit card details via email.

    To clarify, if you email sales@blacknight.com, we can get in touch directly with regard payment.

    Apologies if that was unclear from my earlier post.



    All the best,
    Niamh.


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  • #7
    bungaro79
    Registered Users, Registered Users 2 Posts: 1,213 ✭✭✭bungaro79


    thanks all for your replies


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