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Installation timescale

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  • 30-08-2016 10:33am
    #1
    Hydromonkey
    Registered Users Posts: 615 ✭✭✭


    Hi,

    I ordered Eir Broadband & TV Essentials on the 12th August. On the 22nd of August an engineer came out and disconnected my Magnet broadband line and installed the Eir line (nothing physically changed in my apt but the Magnet bb that I'm still paying a notice period on no longer works).

    I called at the end of last week to check when the broadband/TV was coming but the Eir rep wasn't able to give me any info, just told me to wait.

    So my question is how long should I be expecting to wait for?


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    Hydromonkey wrote: »
    Hi,

    I ordered Eir Broadband & TV Essentials on the 12th August. On the 22nd of August an engineer came out and disconnected my Magnet broadband line and installed the Eir line (nothing physically changed in my apt but the Magnet bb that I'm still paying a notice period on no longer works).

    I called at the end of last week to check when the broadband/TV was coming but the Eir rep wasn't able to give me any info, just told me to wait.

    So my question is how long should I be expecting to wait for?
    Hi Hydromonkey,


    Thanks for getting in touch, our open eir team will be able to advise you of your installation date. 
    You can contact them on 01-5366550.

    -Pamela 


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