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Phonewatch Cancel Contract Problem

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  • 30-08-2016 4:09pm
    #1
    briancarr82
    Registered Users Posts: 313 ✭✭


    Hi, i have a monitored alarm with eircom phonewatch that was installed 6 years ago. At the time we signed a one year cotract with them. At the minute i don't want to be forking out €36 every month so i rang to cancel. They told me og you've just entered a new contract and that continued payment is renewing the contract. I'm tempted to just cancel direct debit. Anyone have any similar experiences with them?


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    #2
    kub
    Registered Users Posts: 6,546 ✭✭✭kub


    So what they are saying in other words so is to stop paying and the contract stops.

    €36 a month is incredible, i have no idea how or why people pay this kind of money.
    There are dozens of other monitoring centres up and down this island that charge under €200 and less per annum.

    Hopefully as your system is 6 years old that you are not tied to them as the systems they have been installing since Sector took them over are closed protocol.


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    #3
    briancarr82
    Registered Users Posts: 313 ✭✭briancarr82


    well what they're saying is it's a continuing 1 year rolling contract and by continuing to pay you agree to the contract. I have no need for any monitoring so that's why i'm looking to cancel it altogether but they said i can't now until June 2017


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    #4
    kub
    Registered Users Posts: 6,546 ✭✭✭kub


    In here we are more technical than legal, might be worth your while putting up a post in the legal thread.

    Here is a link to that forum http://www.boards.ie/vbulletin/forumdisplay.php?f=633


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    #5
    briancarr82
    Registered Users Posts: 313 ✭✭briancarr82


    cheers have done that :-)


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