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Big variation in broadband speed

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  • 31-08-2016 3:15pm
    #1
    legin500
    Registered Users Posts: 56 ✭✭


    Hi, 

    We recently signed up with eir broadband. There is a huge variance in the speeds we are getting and I need to get it resolved asap. For example at 10pm last night I had a download speed of 0.14 mbps, this morning it was 13.00mbps. Can you explain why this is happening? The broadband is unusable like this.


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    legin500 wrote: »
    Hi, 

    We recently signed up with eir broadband. There is a huge variance in the speeds we are getting and I need to get it resolved asap. For example at 10pm last night I had a download speed of 0.14 mbps, this morning it was 13.00mbps. Can you explain why this is happening? The broadband is unusable like this.
    Hi  legin500,


    Thanks for getting in touch. I'm sorry to hear this. 
    I would recommend contacting technical support and they would be more than happy to troubleshoot these issues you are experiencing, you can contact them directly on 1890260260 or 1901 option 2.


    -Pamela


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