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Delivery

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  • 02-09-2016 11:46am
    #1
    csully397
    Registered Users Posts: 69 ✭✭


    I was due to get a delivery from nightline on 31 August berween 4 and 6pm but nothing arrived
    I rechecked the website via the texts i received to see what was happening and it explained nothing i hadnt even received a phone call if they couldnt find my address but i was able to instead switch it to a parcel motel which would be easier considering my house is hard to find.
    That was due to arrive yesterday September 1st but still nothing no messages no call nothing.
    However i received a text from eircom telling me that my line is now active but I received no modem no engineer to install it and am left confused as to what to do.


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    csully397 wrote: »
    I was due to get a delivery from nightline on 31 August berween 4 and 6pm but nothing arrived
    I rechecked the website via the texts i received to see what was happening and it explained nothing i hadnt even received a phone call if they couldnt find my address but i was able to instead switch it to a parcel motel which would be easier considering my house is hard to find.
    That was due to arrive yesterday September 1st but still nothing no messages no call nothing.
    However i received a text from eircom telling me that my line is now active but I received no modem no engineer to install it and am left  confused as to what to do.
    Hi  csully397,


    Thanks for getting in touch. 

    I'm sorry to hear you have still not received your modem.
    Can you PM me your account number and I will take a look into this.

    -Pamela 


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