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Limerick City Parking App

  • 02-09-2016 2:21pm
    #1
    Registered Users, Registered Users 2 Posts: 1,094 ✭✭✭


    If you are using the Limerick City parking app you need to be very careful not to get overcharged.
    1. If you use the text reminder you get charged 20c for every text with no notification. There is no option to receive a notification by email or any other free method.
    2. If you park before the start of the paid parking time you will get charged from the time you activated the parking. I parked at 9:15 and set 30 minutes parking in the app. My parking expired at 9:45 even though the paid parking didn't start until 9:30.
    3. I have been charged twice for parking at the same time on the same account. The app should not allow this to happen even if you enter it twice by mistake.
    This is a very useful app but it is very poorly put together. They should really look at fixing these issues before people stop using the service altogether.


Comments

  • Registered Users, Registered Users 2 Posts: 4,853 ✭✭✭Poxyshamrock


    Contact them and let them know. You can do it via the App Store if you don't want to contact them directly.


  • Registered Users, Registered Users 2 Posts: 4,807 ✭✭✭Comhrá


    Is this Park Magic you're referring to?


  • Registered Users, Registered Users 2 Posts: 5,330 ✭✭✭dunworth1


    tippman1 wrote: »
    Is this Park Magic you're referring to?

    yep its the same thing just they have two apps now i use it all the time.

    and as above i got caught with the texts charges but now i set a alarm on my phone instead.

    one thing i wish you could charge your card directly rather then having to topup all the time.

    there are times where i might not use it for weeks but have 9 euro sitting there because i had to top up by a tenner.

    still much handier then the old discs


  • Registered Users, Registered Users 2 Posts: 2,742 ✭✭✭yankinlk


    does it show as dollars in your app? it does mine.....

    i didnt know about the text reminder charges, thx for that!


  • Registered Users, Registered Users 2 Posts: 1,144 ✭✭✭BobMc


    Never knew about the text charges either, must send them some comments on play store, other pain is I often swop cars with the missus and you cant have multiple cars on same account so I end up having to go in and buy a disc.

    Its a bit of a clumsy app to be fair not much finese and loads of room for improvement in it but a great service, being able to pick a quick half hour for less than a full disc is great


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  • Registered Users, Registered Users 2 Posts: 1,094 ✭✭✭db


    It is a very useful service and the 30 minutes parking is great but some of the issues are really basic. The purpose of the thread was to make other users aware of the issues which took me by surprise.

    It is easy enough to change your car on the app if you are parking a different car on the same account.


  • Registered Users, Registered Users 2 Posts: 1,144 ✭✭✭BobMc


    db wrote: »
    It is a very useful service and the 30 minutes parking is great but some of the issues are really basic. The purpose of the thread was to make other users aware of the issues which took me by surprise.

    It is easy enough to change your car on the app if you are parking a different car on the same account.

    i tried before and it wouldnt let me must give it another go


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