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  • 03-09-2016 12:28am
    #1
    jty0yt
    Registered Users Posts: 44 ✭


    Hi,
    Since purchasing the phone a few weeks ago I have had no to little coverage at least 50% of the time in different areas. I'm convinced a network reset or something can help this. Post below if in need of my account number etc


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    jty0yt wrote: »
    Hi,
    Since purchasing the phone a few weeks ago I have had no to little coverage at least 50% of the time in different areas. I'm convinced a network reset or something can help this. Post below if in need of my account number etc
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]jty0yt,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch, I'm so sorry to hear you are having issues with your network. [/font]
    [font=Verdana, sans-serif]Try doing a location update on the device. Switch the phone to flight mode for ten minutes and restart it. Let me know if that works. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]- Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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    #3
    jty0yt
    Registered Users Posts: 44 ✭jty0yt


    Eir: Pamela wrote: »
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]jty0yt,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch, I'm so sorry to hear you are having issues with your network. [/font]
    [font=Verdana, sans-serif]Try doing a location update on the device. Switch the phone to flight mode for ten minutes and restart it. Let me know if that works. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]- Pamela [/font]

    [font=Verdana, sans-serif] [/font]

    I've done this, I won't be able to test it till I get out of the area to see if its stable at the end of the week. I'll get back to you on this then. Thanks.


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    jty0yt wrote: »
    Eir: Pamela wrote: »
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]jty0yt,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch, I'm so sorry to hear you are having issues with your network. [/font]
    [font=Verdana, sans-serif]Try doing a location update on the device. Switch the phone to flight mode for ten minutes and restart it. Let me know if that works. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]- Pamela [/font]

    [font=Verdana, sans-serif] [/font]

    I've done this, I won't be able to test it till I get out of the area to see if its stable at the end of the week. I'll get back to you on this then. Thanks.
    No problem jty0yt, let me know how it goes. :D


    -Pamela 


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    #5
    jty0yt
    Registered Users Posts: 44 ✭jty0yt


    Nope issue is persisting


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    #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    jty0yt wrote: »
    Nope issue is persisting
    [font=Verdana, sans-serif]No problem, I would recommend handset testing at this stage.[/font]
    [font=Verdana, sans-serif]Can you try the sim in a different phone[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]jty0yt and let me know how you get on.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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    #7
    jty0yt
    Registered Users Posts: 44 ✭jty0yt


    Eir: Pamela wrote: »
    [font=Verdana, sans-serif]No problem, I would recommend handset testing at this stage.[/font]
    [font=Verdana, sans-serif]Can you try the sim in a different phone[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]jty0yt and let me know how you get on.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]

    I'll see what I can do


  • Options
    #8
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    jty0yt wrote: »
    Eir: Pamela wrote: »
    [font=Verdana, sans-serif]No problem, I would recommend handset testing at this stage.[/font]
    [font=Verdana, sans-serif]Can you try the sim in a different phone[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]jty0yt and let me know how you get on.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]

    I'll see what I can do
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]jty0yt,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]let me know how you get on.[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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