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Broadband keeps dropping

Brianmeath · 2016-09-05 14:41:21

As above. It a real pain at this stage. I'm sick ringing and been told it all looks fine.

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05-09-2016 3:41pm

#1

Brianmeath

Registered Users Posts: 259 ✭✭

Join Date: December 2010

Posts: 225

As above. It a real pain at this stage. I'm sick ringing and been told it all looks fine.

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#2 05-09-2016 4:48pm
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Brianmeath wrote: »

As above. It a real pain at this stage. I'm sick ringing and been told it all looks fine.

Hi Brianmeath,

I'm sorry to hear this. Have this issue been troubleshooted with the technical team recently?

-Pamela

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#3 05-09-2016 9:20pm
Brianmeath

Registered Users Posts: 259 ✭✭

Join Date: December 2010

Posts: 225

They got me to reset the modem.

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#4 06-09-2016 10:29am
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Brianmeath wrote: »

They got me to reset the modem.

Has there been any improvements Brianmeath?

-Pamela

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#5 06-09-2016 10:49am
Brianmeath

Registered Users Posts: 259 ✭✭

Join Date: December 2010

Posts: 225

Eir: Pamela wrote: »

Brianmeath wrote: »

They got me to reset the modem.

Has there been any improvements Brianmeath?

-Pamela

Its was ok for a few days but has since gone back to its old ways.

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#6 06-09-2016 11:00am
Eir: Pamela

Closed Accounts Posts: 2,797 ✭✭✭

Join Date: February 2016

Posts: 2794

Brianmeath wrote: »

Eir: Pamela wrote: »

Brianmeath wrote: »

They got me to reset the modem.

Has there been any improvements Brianmeath?

-Pamela

Its was ok for a few days but has since gone back to its old ways.

I'm sorry to hear this Brianmeath, Can you PM me your account number?

-Pamela

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#7 13-09-2016 8:22pm
Brianmeath

Registered Users Posts: 259 ✭✭

Join Date: December 2010

Posts: 225

Eir: Pamela wrote: »

Brianmeath wrote: »

Eir: Pamela wrote: »

Brianmeath wrote: »

They got me to reset the modem.

Has there been any improvements Brianmeath?

-Pamela

Its was ok for a few days but has since gone back to its old ways.

I'm sorry to hear this Brianmeath, Can you PM me your account number?

-Pamela

Still waiting a reply

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#8 14-09-2016 2:31pm
eir: Stacey

Closed Accounts Posts: 186 ✭✭

Join Date: March 2016

Posts: 183

Hi there,

Apologies for the delay on this.

I will request Pamela update you on this as soon as possible.

Stacey

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