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Dealership and online ownership change

  • 05-09-2016 5:10pm
    #1
    han68
    Registered Users Posts: 42 ✭


    Bought a car at an official dealership last week and traded in my old car. Dealer told me ownership would be sorted online. A day later sure enough my old car showed as having changed on motortax.ie , however this is not the case for the new car. Dealer maintains that he did it for both cars. Called Shannon, they cannot see a change either. Has anyone else had similar experiences? Is there a reason for a dealer to drag this out ?


Comments

  • #2
    Atlantic Dawn
    Registered Users, Registered Users 2 Posts: 83,517 ✭✭✭✭Atlantic Dawn
    M


    Could be the original owner never gave the logbook in and dealer is waiting for this, did you see the logbook prior to sale? Perhaps there's finance on the car and dealer is clearing it?


  • #3
    bazz26
    Registered Users, Registered Users 2 Posts: 51,297 ✭✭✭✭bazz26


    Keep checked the status on the motortax.ie website. While the dealer can do it online quickly when transferring it into their name, it can take longer for Shannon to process a new owner and issue a new logbook. I'd give it another week and then start chasing the dealer.


  • #4
    George Dalton
    Registered Users, Registered Users 2 Posts: 5,728 ✭✭✭George Dalton


    We had a similar problem recently where a change of ownership didn't go through. When we looked up the transaction history the transaction was listed as being completed but the car was still showing as being registered in our garage code. We just had to redo the transfer, apparently it happens from time to time with the online system.


  • #5
    han68
    Registered Users Posts: 42 ✭han68


    Atlantic Dawn wrote: »
    Could be the original owner never gave the logbook in and dealer is waiting for this, did you see the logbook prior to sale? Perhaps there's finance on the car and dealer is clearing it?

    Saw the logbook, cartell check said it was finance free


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