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  • 05-09-2016 5:49pm
    #1
    pointywalnut
    Registered Users Posts: 63 ✭✭


    We moved back to eircon, and on Aug 10 our line was taken from our old provider, and given a temporary number, which turned to have caused a cross line, impacting us further. We still to be given back our original number, and frankly are annoyed by the delays and excuses.

    Early last week we were told we would have our old number back by Friday 2 Sept. Today we were told it was just put into the process to port the number on Friday 2 Sept.


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    pointywalnut wrote: »
    We moved back to eircon, and on Aug 10 our line was taken from our old provider, and given a temporary number, which turned to have caused a cross line, impacting us further. We still to be given back our original number, and frankly are annoyed by the delays and excuses.

    Early last week we were told we would have our old number back by Friday 2 Sept. Today we were told it was just put into the process to port the number on Friday 2 Sept.
    Hi  pointywalnut,


    I'm sorry to hear of these delays, can you PM me your account number and I will take a look into this?

    -Pamela 


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    #3
    pointywalnut
    Registered Users Posts: 63 ✭✭pointywalnut


    PM Sent


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    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    pointywalnut wrote: »
    PM Sent
    Thanks  pointywalnut, I'll be back to you soon.


    -Pamela 


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    #5
    pointywalnut
    Registered Users Posts: 63 ✭✭pointywalnut


    Second PM sent


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    #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    pointywalnut wrote: »
    Second PM sent
    No problem pointywalnut,


    -Pamela


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    #7
    pointywalnut
    Registered Users Posts: 63 ✭✭pointywalnut


    Thanks Pamela,

    Last night the issue was resolved, we can make and receive calls, using our original number.


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    #8
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    pointywalnut wrote: »
    Thanks Pamela,

    Last night the issue was resolved, we can make and receive calls, using our original number.
    No problem pointywalnut, that's great to hear :D

    -Pamela 


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