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In the US

Limbo159 · 2016-09-07 13:09:38

Hello, I am in the US and having a problem with my hotel and payments. To make a long story short, I am waiting for funds they had on hold to be released back into my account. The hotel has said they released the funds, but no sign of them in my account. How long does this normally take?

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07-09-2016 2:09pm

#1

Limbo159

Registered Users Posts: 22 ✭

Join Date: January 2011

Posts: 15

Hello,
I am in the US and having a problem with my hotel and payments.
To make a long story short, I am waiting for funds they had on hold to be released back into my account. The hotel has said they released the funds, but no sign of them in my account.
How long does this normally take?

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#2 10-09-2016 8:38am
Bank of Ireland: Elaine

Closed Accounts Posts: 1,367 ✭✭✭

Join Date: October 2013

Posts: 1360

Good Morning Limbo159,

Thank you for getting in touch with us here on Boards.ie

The removal of a pre authorisation is requested by the retailer through their processing bank and the time frame for the lift of this hold is determined by the processing bank. It can take 3 to 5 working days however, we would hope that this would be sooner.

If you need anything else, please don't hesitate to contact us again.

Elaine

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