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Unable to pay Virgin Media bill online

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  • 13-09-2016 1:30pm
    #1
    Polo_Mint
    Closed Accounts Posts: 2,504 ✭✭✭


    Hi All

    When I go to pay my Virgin Media bill online I get the following message attached, 

    Whats the news 


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  • Options
    #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Polo_Mint wrote: »
    Hi All

    When I go to pay my Virgin Media bill online I get the following message attached, 

    Whats the news 
    Good Afternoon Polo_Mint,

    Thank you for contacting us here on Boards.ie.

    We are sorry to here that you are experiencing difficulty processing this payment. In order to check what has happened, we would advise for you to contact BOI Direct on 0818 365 365 where one of our representatives can offer assistance. Alternatively, you can submit a query through the Ask a Question section of the Online Service Desk located on 365Online.

    Apologies we couldn't be of further assistance here on Boards.

    Thanks,
    Elaine


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