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Unknown Transaction

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  • 15-09-2016 2:21pm
    #1
    Closed Accounts Posts: 4,221 ✭✭✭


    Hey

    Have an unknown Transaction on my account can't get through to anyone on phone being holding up to 20minutes at a time before I have to get back to work.

    Its for 149.19€, all it says is sepa dd


Comments

  • Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hey

    Have an unknown Transaction on my account can't get through to anyone on phone being holding up to 20minutes at a time before I have to get back to work.

    Its for 149.19€, all it says is sepa dd
    Hi A_Sober_Paddy, 

    Thanks for contacting us on Boards.

    This is a SEPA Direct Debit payment to a company, this type of transaction will update the following working day with the name of the company. 

    Please let us know if you need help with any other query. 

    Thanks,
    Sarah


  • Closed Accounts Posts: 4,221 ✭✭✭A_Sober_Paddy


    Hi A_Sober_Paddy, 

    Thanks for contacting us on Boards.

    This is a SEPA Direct Debit payment to a company, this type of transaction will update the following working day with the name of the company. 

    Please let us know if you need help with any other query. 

    Thanks,
    Sarah

    It has appeared it's from an insurance policy which I didn't Renew, how do I reclaim the money


  • Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi A_Sober_Paddy, 

    Thanks for contacting us on Boards.

    This is a SEPA Direct Debit payment to a company, this type of transaction will update the following working day with the name of the company. 

    Please let us know if you need help with any other query. 

    Thanks,
    Sarah

    It has appeared it's from an insurance policy which I didn't Renew, how do I reclaim the money
    Hi, 

    Thanks for your reply. 

    You can request a SEPA Direct Debit refund by filling in the form on our website here

    If we can help with anything else please let us know.

    Thanks,
    Sarah


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