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Eir, i'm walking away from package to vodafone

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  • 16-09-2016 10:48am
    #1
    BoatMad
    Registered Users Posts: 13,702 ✭✭✭✭


    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    BoatMad wrote: »
    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 
    Hi BoatMad,


    Thanks for getting in touch, I'm sorry to hear you feel this way. 
    We have a broadband only option available which you can view here https://www.eir.ie/broadband-only/

    -Pamela 


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    #3
    BoatMad
    Registered Users Posts: 13,702 ✭✭✭✭BoatMad


    Eir: Pamela wrote: »
    BoatMad wrote: »
    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 
    Hi BoatMad,


    Thanks for getting in touch, I'm sorry to hear you feel this way. 
    We have a broadband only option available which you can view here https://www.eir.ie/broadband-only/

    -Pamela 
    yes and its not price competitive for basically exactly the same product 


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    #4
    TrustedApple
    Closed Accounts Posts: 5,678 ✭✭✭TrustedApple


    BoatMad wrote: »
    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 
    If you have SKY TV 35 euros a month. 

    But the crazy deal of basic sky TV and Fibre is only 55 euros a month. 

    http://www.sky.com/ireland/broadband-talk/#section-2


    Have a look at changing to sky. 


  • Options
    #5
    BoatMad
    Registered Users Posts: 13,702 ✭✭✭✭BoatMad


    TrustedApple wrote: »
    BoatMad wrote: »
    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 
    If you have SKY TV 35 euros a month. 

    But the crazy deal of basic sky TV and Fibre is only 55 euros a month. 

    http://www.sky.com/ireland/broadband-talk/#section-2


    Have a look at changing to sky. 
    dont have TV packages, I just stream 


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    #6
    TrustedApple
    Closed Accounts Posts: 5,678 ✭✭✭TrustedApple


    BoatMad wrote: »
    TrustedApple wrote: »
    BoatMad wrote: »
    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 
    If you have SKY TV 35 euros a month. 

    But the crazy deal of basic sky TV and Fibre is only 55 euros a month. 

    http://www.sky.com/ireland/broadband-talk/#section-2


    Have a look at changing to sky. 
    dont have TV packages, I just stream 
    But if you where going to pay say 50 a month i would pay Sky the 55 euros a month at lest you have TV as well for the year. I steam myself but i still love having the basic TV package as some times you just wont to trow on braindead tV :)


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    #7
    BoatMad
    Registered Users Posts: 13,702 ✭✭✭✭BoatMad


    TrustedApple wrote: »
    BoatMad wrote: »
    TrustedApple wrote: »
    BoatMad wrote: »
    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 
    If you have SKY TV 35 euros a month. 

    But the crazy deal of basic sky TV and Fibre is only 55 euros a month. 

    http://www.sky.com/ireland/broadband-talk/#section-2


    Have a look at changing to sky. 
    dont have TV packages, I just stream 
    But if you where going to pay say 50 a month i would pay Sky the 55 euros a month at lest you have TV as well for the year. I steam myself but i still love having the basic TV package as some times you just wont to trow on braindead tV :)
    TrustedApple wrote: »
    BoatMad wrote: »
    TrustedApple wrote: »
    BoatMad wrote: »
    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 
    If you have SKY TV 35 euros a month. 

    But the crazy deal of basic sky TV and Fibre is only 55 euros a month. 

    http://www.sky.com/ireland/broadband-talk/#section-2


    Have a look at changing to sky. 
    dont have TV packages, I just stream 
    But if you where going to pay say 50 a month i would pay Sky the 55 euros a month at lest you have TV as well for the year. I steam myself but i still love having the basic TV package as some times you just wont to trow on braindead tV :)
    vodafone is 40 quid a month , I dont want any TV packages of any sort , just fast broadband , everything I need can be provided over the internet 


  • Options
    #8
    cormie
    Registered Users Posts: 20,836 ✭✭✭✭cormie


    Eir: Pamela wrote: »
    BoatMad wrote: »
    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 
    Hi BoatMad,


    Thanks for getting in touch, I'm sorry to hear you feel this way. 
    We have a broadband only option available which you can view here https://www.eir.ie/broadband-only/

    -Pamela 
    None of these are broadband only?

    Broadband only means no tv, no phone, no frills. There's plenty of people including me who just want a solid and fast internet connection with a realistic bandwidth allowance. 4K streaming recommends at least 25mb/s. I'm getting 60mb+ with vodafone and it's more than enough and I'm sure more than enough for the vast vast majority of customers out there. It's €40, up from €35 recently, this is what you're being asked to compete with.


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    #9
    BoatMad
    Registered Users Posts: 13,702 ✭✭✭✭BoatMad


    cormie wrote: »
    Eir: Pamela wrote: »
    BoatMad wrote: »
    I find it bizarre that Eir will let a broadband customer just out of a 18 month contract walk away to vodafone as I want a board band only package ( no voice ) and they cant match pricing, seems a very strange way to so things 
    Hi BoatMad,


    Thanks for getting in touch, I'm sorry to hear you feel this way. 
    We have a broadband only option available which you can view here https://www.eir.ie/broadband-only/

    -Pamela 
    None of these are broadband only?

    Broadband only means no tv, no phone, no frills. There's plenty of people including me who just want a solid and fast internet connection with a realistic bandwidth allowance. 4K streaming recommends at least 25mb/s. I'm getting 60mb+ with vodafone and it's more than enough and I'm sure more than enough for the vast vast majority of customers out there. It's €40, up from €35 recently, this is what you're being asked to compete with.
    correct , my ire was even increased when as part of my Eir bundle , the cost of phones and mobiles was increased bring my package up from 55 to 60 , on a service i dont use ( I have no physical land phone for over 20 years ) and I dont want 

    This is an illusion of competition , because Eir does not offer a direct comparison package to its competition , which makes the whole idea of a single network and multiple virtual operators nonsense 


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