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Unbelievable!

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  • 21-09-2016 9:56pm
    #1
    SteoL
    Closed Accounts Posts: 1,545 ✭✭✭


    So received an email Sunday saying free €5 top up on PAYG (bad enough ye conned me into this). Then Monday it said there was a delay in top up but would be applied shortly. Still not done and now I get ignored. I never asked for free top up and it is good of you to do so. However why tell a customer you are going to do this and then not bother? It is bad business practise


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    #2
    SteoL
    Closed Accounts Posts: 1,545 ✭✭✭SteoL


    Credit applied last night, please disregard. Thanks.


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    #3
    EI: Aoife
    Closed Accounts Posts: 572 ✭✭✭EI: Aoife


    Hi SteoL,

    Thank you for getting in touch.

    We are glad to read that the credit has been applied. We sincerely regret any confusion due to the delay.

    Please let us know if there is anything else we can help you with.

    Thanks,
    Aoife


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