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My eir issue

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  • 22-09-2016 12:01pm
    #1
    penev10
    Registered Users Posts: 1,896 ✭✭✭


    My eir isn't letting me login, either on browser or mobile. Says password is incorrect, which it isn't. Is this a general issue or just my account?


Comments

  • Options
    #2
    eir: Ciara
    Closed Accounts Posts: 322 ✭✭eir: Ciara


    penev10 wrote: »
    My eir isn't letting me login,  either on browser or mobile.  Says password is incorrect, which it isn't.  Is this a general issue or just my account?
    Hi penev10,

    Thank you for getting in touch :) 

    We've had no reported issues on this. Can you try the forgotten password link and let me know if this works? 

    Kind Regards, 
    Ciara


  • Options
    #3
    penev10
    Registered Users Posts: 1,896 ✭✭✭penev10


    Working now! Must've been a temporary fault.

    How long does it take to get the voucher for the premier league Jersey? I signed up on the 26/8 and have heard nothing. Was on the chat service last week and they said to wait another couple of days...


  • Options
    #4
    eir: Ciara
    Closed Accounts Posts: 322 ✭✭eir: Ciara


    penev10 wrote: »
    Working now! Must've been a temporary fault.

    How long does it take to get the voucher for the premier league Jersey?  I signed up on the 26/8 and have heard nothing. Was on the chat service last week and they said to wait another couple of days...
    No problem at all, 

    Has everything gone active on your account? 

    -Ciara


  • Options
    #5
    penev10
    Registered Users Posts: 1,896 ✭✭✭penev10


    eir: Ciara wrote: »
    No problem at all, 

    Has everything gone active on your account? 

    -Ciara

    My account is fully active for a month now, still no Jersey voucher?!


  • Options
    #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    penev10 wrote: »
    eir: Ciara wrote: »
    No problem at all, 

    Has everything gone active on your account? 

    -Ciara

    My account is fully active for a month now,  still no Jersey voucher?!
    You should receive an e-mail to redeem this penev10. :D
    Can you check your junk folder just incase it ended up in there?


    -Pamela 


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  • Options
    #7
    penev10
    Registered Users Posts: 1,896 ✭✭✭penev10


    Eir: Pamela wrote: »
    penev10 wrote: »
    eir: Ciara wrote: »
    No problem at all, 

    Has everything gone active on your account? 

    -Ciara

    My account is fully active for a month now,  still no Jersey voucher?!
    You should receive an e-mail to redeem this penev10. :D
    Can you check your junk folder just incase it ended up in there?


    -Pamela 
    Nothing in my spam.

    Can you look into this further for me please.


  • Options
    #8
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    penev10 wrote: »
    Eir: Pamela wrote: »
    penev10 wrote: »
    eir: Ciara wrote: »
    No problem at all, 

    Has everything gone active on your account? 

    -Ciara

    My account is fully active for a month now,  still no Jersey voucher?!
    You should receive an e-mail to redeem this penev10. :D
    Can you check your junk folder just incase it ended up in there?


    -Pamela 
    Nothing in my spam.

    Can you look into this further for me please.
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]No problem [/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]penev10,[/font][font=Verdana, sans-serif] [/font][font=Verdana, sans-serif]can you PM me your account number?[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]-Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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