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Credit for downtime

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  • 26-09-2016 2:18pm
    #1
    normey
    Registered Users Posts: 1 ✭


    My phone and Internet were down from 15th June to 5th July. I have been told by Eir on several occasions that my account would be credited for the lost service period but I'm still waiting. Could someone look into this please?


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    normey wrote: »
    My phone and Internet were down from 15th June to 5th July. I have been told by Eir on several occasions that my account would be credited for the lost service period but I'm still waiting.  Could someone look into this please?
    Hi  normey,


    Can you PM me the account number and I'll take a look into this.

    -Pamela 


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