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Deceased brother still getting bills, months after I have sent in death cert.

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  • 27-09-2016 2:23pm
    #1
    iseegirls
    Registered Users Posts: 3,018 ✭✭✭


    Hi,

    My brother passed away over 18 months ago. I had contacted Eir regarding this multiple times, and that we were awaiting the death cert due to the nature of his death. Once this arrived (13months later), I sent you a copy of the cert. A month later we get a letter from a debt collection agency - looking for the money. I too have sent these guys the death cert.
    We are still receiving bills for my brothers account from Eir. How can these please be stopped?

    Thanks.


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    #2
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    iseegirls wrote: »
    Hi,

    My brother passed away over 18 months ago. I had contacted Eir regarding this multiple times, and that we were awaiting the death cert due to the nature of his death. Once this arrived (13months later), I sent you a copy of the cert. A month later we get a letter from a debt collection agency - looking for the money. I too have sent these guys the death cert.
    We are still receiving bills for my brothers account from Eir. How can these please be stopped?

    Thanks.

    Hi iseegirls,

    I'm genuinely sorry to hear this. You should certainly not still be receiving these bills.
    Can you PM me the account number and I will take a look into this.

    -Pamela 


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    #3
    iseegirls
    Registered Users Posts: 3,018 ✭✭✭iseegirls


    Thanks Pamela. Typically, I've left the details at home, will PM you the details once I'm home.


  • Options
    #4
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    iseegirls wrote: »
    Thanks Pamela. Typically, I've left the details at home, will PM you the details once I'm home.
    No problem  iseegirls,


    -Pamela 


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    #5
    iseegirls
    Registered Users Posts: 3,018 ✭✭✭iseegirls


    Thanks for sorting this out Pamela through private messages. Much appreciated.


  • Options
    #6
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    iseegirls wrote: »
    Thanks for sorting this out Pamela through private messages. Much appreciated.
    No problem at all  iseegirls, glad it's finally sorted for you.


    -Pamela 


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