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Missed call from bank

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  • 28-09-2016 10:25am
    #1
    Kamaitachi
    Registered Users Posts: 9 ✭


    Good morning everyone! I've opened a bank account in Sandyford branch in Dublin last Friday, and yesterday I've missed a call from bank. What should I do in this case? When I'm trying to call back there is no option to talk to operator.


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    #2
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Kamaitachi wrote: »
    Good morning everyone! I've opened a bank account in Sandyford branch in Dublin last Friday, and yesterday I've missed a call from bank. What should I do in this case? When I'm trying to call back there is no option to talk to operator.
    Hi Kamaitachi 

    Thanks for getting in touch with us here on Boards today. 

    Could you send us a private message with your full name and contact number, we'll make contact with Sandyford Branch on your behalf. If you have any information regarding the phone number they used to call you back or staff members name could you please include this also in your PM? 

    Just for security reasons be careful not send any account details.

    Hope to hear from you soon.

    Many Thanks
    Alison


  • Options
    #3
    Kamaitachi
    Registered Users Posts: 9 ✭Kamaitachi


    Hi Alison!
    Unfortunatelly there's a problem with sending you a message, don't know why(
    My name is <snip>


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    #4
    Boards.ie: Niamh
    Boards.ie Employee Posts: 12,597 ✭✭✭✭✭Boards.ie: Niamh
    Boards.ie Community Manager


    Kamaitachi wrote: »
    Hi Alison!
    Unfortunatelly there's a problem with sending you a message, don't know why(
    My name is <snip>
    I've removed your personal details from publilc view but you can send a private message to the reps with the information by clicking here: http://www.boards.ie/vbulletin/private.php?do=newpm&u=501903&#160;

    Thanks. 

    How can I? User's guide to some features on the new site



  • Options
    #5
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


    Kamaitachi wrote: »
    Hi Alison!
    Unfortunatelly there's a problem with sending you a message, don't know why(
    My name is <snip>
    Hi Kamaitachi,

    Thanks for getting back in touch. 

    We have sent this onto our Customer Advisor for you and requested a call back on the phone number you provided. 

    Just a quick reminder, not to send your personal details publicly on your post. If you have any difficulties with sending a Private Message you can request us to send one to you and then you can reply back by PM.

    Hope this helps, 

    Many Thanks
    Alison


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