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Got no final Bill

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  • 28-09-2016 8:53pm
    #1
    gogog
    Registered Users Posts: 2 ✭


    Hi,

    I recieved no final Bill from Eir. I had to break contract as was moving house and housemates allready had broadband. When I was speaking to your customer care she said that I could login online and view the bill. Hey Presto, I have no access when I login to your website saying my broadband has ceased, not even to view a bill and the customer care agent wouldn't take a forwarding address.

    I also recieved no phone call from your couriers to retrieve the equipment.

    Can this be sorted please? PM has been sent.

    Regards.


Comments

  • Options
    #2
    gogog
    Registered Users Posts: 2 ✭gogog


    Also they said I would get an email with my final bill. No email recieved.


  • Options
    #3
    Eir: Pamela
    Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    gogog wrote: »
    Hi,

    I recieved no final Bill from Eir. I had to break contract as was moving house and housemates allready had broadband. When I was speaking to your customer care she said that I could login online and view the bill. Hey Presto, I have no access when I login to your website saying my broadband has ceased, not even to view a bill and the customer care agent wouldn't take a forwarding address.

    I also recieved no phone call from your couriers to retrieve the equipment.

    Can this be sorted please? PM has been sent.

    Regards.
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Hi [/font][font=Verdana, sans-serif]gogog,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for getting in touch :D, can you PM me your account number and I will arrange for a final bill to be posted to you. [/font]
    [font=Verdana, sans-serif]All equipment can be returned to [/font]
    [font=Verdana, sans-serif]eir Returns[/font]
    [font=Verdana, sans-serif]PO Box 12726[/font]
    [font=Verdana, sans-serif]Freepost[/font]
    [font=Verdana, sans-serif]Dublin 11[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks,[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Pamela [/font]

    [font=Verdana, sans-serif] [/font]


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